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"Quiet "

"Lazy, careless attitudes abundant around the property especially during the tour. We had no idea what the property offered until the last day when we stumbled on visitors that did the catamaran ride. Very inattentive employees in the cafeteria and in all restaurants. Had to speak out at both bars when we wanted a drink...Just sat one time for over 10 minutes upon walking up and sitting down with absolutely NO greeting...Or offer for drinks. For what I paid for this 10 day stay...VERY...

"Great"

"Great family stay! We booked a 3 bedroom on the beach and it was a lovely view with all the amenities and 10/10 butler service. Best beach access resort. "

"Friendly and helpful staff. Efficient with a non- corporate feel. Close to shops and restaurants but away enough such that the property is peaceful. "

"The staff was wonderful, they were very courteous, helpful and professional. There were many great food options and endless drinks. The rooms were clean and the grounds were well kept. The only complaint was the pool and ocean were just a bit chilly."

"Everything was perfect. They turned the hotel into dreams. But it was still an amazing experience and everything I was clean.The staff was friendly.It was the greatest forty eight hour trip I ever had"

"Great place to stay. It is a bit far from all the actions in Negril and the taxi drivers try to fleece you. They demand exorbitant amounts for even a short drive. Please be mindful of this. I would kindly request the property to introduce a shuttle facility to at least Seven Mile beach either free of charge or at a reasonable price. This would definitely enhance the customer experience of staying at the Cliff Hotel. We had a very comfortable stay. Beautiful property and lovely views. Swimming...