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"The accommodations were excellent and the staff at the front desk, especially Daniel and the bellman, especially Tomas made our stay amazing. Timothy in the Thames room for tea was fantastic. However, the housekeeping got a little creepy as all of our stuff got touched, moved every time they came in. The servers in the River were rude, obnoxious and over the top in waiting on us. We had so many staff come to our table, it was ridiculous and made for confusion and poor service. Also the meal in...

"Exceptional service."

"Nice hotel with easy access to sightseeing "

"Curtious. Proper. All needs Met. "

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"Great location for walking easily to Waterloo station. Able to walk easily to the Thames and wander along to most of the big sight seeing attractions. National theatre and the old Vic are essentially next door and lots of really nice eating spots surrounding it. The breakfast was nice with lots of options. Bed was comfortable enough, basic tv, internet was a bit slow but maybe was just our room location. We had brilliant views of the eye, then we had to move due to a broken shower but there were...

"Great location in Central London, 5 minutes walk from Oxford Street. Very attentive and friendly staff across all aspects of the hotel, from reception, to the bar, to the breakfast servers etc., Certainly somewhere to recommend again. "

"Very clean, spacious, good location for Victoria line and quiet "

"My first trip to London was wonderful! We were close to everything and it was easily walkable. Checkin was easy, staff was courteous and knowledgeable, Our room was perfect. "

"We loved it very friendly staff great location and our son loved the pool. Will come back for sure"