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Casa Kaoba Hotel & Suites

3.5 star property
Hotel with free breakfast, near Xplor Theme Park

Choose dates to view prices

Photo gallery for Casa Kaoba Hotel & Suites

Presidential Suite | Private kitchen
Premium bedding, in-room safe, iron/ironing board, free WiFi
Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
Suite, Multiple Beds | Private kitchen
Junior Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
The current price is ₹5,499
₹6,896 total
includes taxes & fees
25 Apr - 26 Apr

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Sofa bed - single
Ceiling fan
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
3 bedrooms
Premium bedding
Ceiling fan
3 bathrooms
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite

Highlights

Private plunge pool
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Living room | Flat-screen TV

Suite, Multiple Beds

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
Hairdryer
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Sofa Bed

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About the area

Map
Carretera Federal Playa Tulum, Mza 329, Lote 9, Playa del Carmen, QROO, 77710

What's nearby

  • Xplor Theme Park - 4 min drive - 4.0 km
  • Ferry to Cozumel - 7 min drive - 5.6 km
  • Xcaret Eco Theme Park - 8 min drive - 4.7 km
  • Quinta Avenida - 8 min drive - 7.1 km
  • Playacar Golf Club - 10 min drive - 7.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Festival Grand Buffet - ‬6 min drive
  • ‪Rosa Roja - ‬8 min drive
  • ‪El Gaucho Steakhouse - ‬7 min drive
  • ‪Cupcake Cafe - ‬6 min drive
  • ‪RIU Yucatan - ‬8 min drive

About this property

Casa Kaoba Hotel & Suites

Hotel near Xplor Theme Park
You can look forward to free continental breakfast, a terrace and a garden at Casa Kaoba Hotel & Suites. The on-site restaurant, Ceiba Negra, offers breakfast, lunch and dinner. In addition to conference space and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and a 24-hour front desk
  • A banquet hall, 1 meeting room and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Casa Kaoba Hotel & Suites offer thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ceiba Negra

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Kaoba & Suites Del Carmen
Casa Kaoba Hotel & Suites Hotel
Casa Kaoba Hotel & Suites Playa del Carmen
Casa Kaoba Hotel & Suites Hotel Playa del Carmen

Frequently asked questions

Does Casa Kaoba Hotel & Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Casa Kaoba Hotel & Suites?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Casa Kaoba Hotel & Suites on 25 Apr 2025 start from ₹5,498.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Kaoba Hotel & Suites pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of MXN 1000 per stay. Service animals are exempt from fees.

How much is parking at Casa Kaoba Hotel & Suites?

Self-parking is free at this property.

What time is check-in at Casa Kaoba Hotel & Suites?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Kaoba Hotel & Suites?

Checkout is at noon.

Does Casa Kaoba Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Kaoba Hotel & Suites located?

Situated in Playa del Carmen, this hotel is within 3 miles (5 km) of Xplor Theme Park, Xcaret Eco Theme Park and Quinta Avenida. Centro Maya Shopping Center and Playacar Beach are also within 2 miles (3 km).

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Casa Kaoba Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 398 out of 695 reviews
Rating 8 - Good. 167 out of 695 reviews
Rating 6 - Okay. 74 out of 695 reviews
Rating 4 - Poor. 31 out of 695 reviews
Rating 2 - Terrible. 25 out of 695 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HECTOR

Nice for the price
Stayed 1 night in Apr 2025

10/10 Excellent

Marilyn

Very nice staff, good breakfast, very comfortable rooms
Stayed 6 nights in Feb 2025

8/10 Good

Luis

I like that they are pet friendly, and have a quiet and lovely place.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Me gusto
Stayed 2 nights in Apr 2025

8/10 Good

Viridiana Rodriguez

Close to parks. Safe location.
Stayed 7 nights in Feb 2025

8/10 Good

Celia

Friendly staff, room was spacious and quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Beautiful grounds and pool area
Stayed 1 night in Jan 2025

8/10 Good

Gonzalo

Room was nice, a good hotel to stay if you are busy during the day.
Stayed 6 nights in Jan 2025

8/10 Good

Liliana Villegas

Nice experience, we thank you for having us there. Muchas gracias!
Stayed 5 nights in Jan 2025

10/10 Excellent

Denise

Wonderful boutique hotel with attentive staff, close to theme parks and easily accessed via the main highway.
Stayed 10 nights in Dec 2024

6/10 Okay

Edy

Liked: Cleanliness, property conditions & facilities
The property is very neglected, dirty and destroyed, it needs attention, I don't know what the difference is regarding VIP access, the room is very poor and neglected,
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeniffer

Beautiful and peaceful place
Stayed 1 night in Jan 2025

8/10 Good

J

a good place to stay for visiting xcaret parks

10/10 Excellent

Anllelo Alexis Muriel

Smells sooo good!
Stayed 7 nights in Dec 2024

10/10 Excellent

adriana

Very close to XCARET park.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus M

Just grate and a grate price
Stayed 1 night in Jan 2025

10/10 Excellent

Manuel

Best place to stay for Xplor and Xcaret
Great check in staff very knowledgeable and friendly very professional.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mayra

The room was more than i expected very large and comfortable. There was no access to the rooms from anywhere but the lobby and parking was far so if I needed something from my vehicle I had to walk a fair quarter mile.
Stayed 4 nights in Feb 2025

8/10 Good

Walter David

.
Stayed 7 nights in Feb 2025

8/10 Good

Mauricio

N
Stayed 7 nights in Jan 2025

6/10 Okay

LUISA

Liked: Property conditions & facilities
Beautiful property but need more maintenance. My room smell like mold the AC unit was driping water along the wall inside the room and bathroom was dirty and smelling. The front desk lady (night shift) was amazing she tried to help as much as she could. Anything broken she tried to fix it. Definitely great service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Peng

Good at its price
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose

Nice and quiet
Stayed 2 nights in Nov 2024

10/10 Excellent

Oleksiy

We are a family of five with three kids, and we had a wonderful stay at this hotel. We loved how spacious the room was and appreciated the beautiful plant decorations throughout the property. The staff were excellent—friendly, communicative, and always helpful. Our room was cleaned thoroughly every two days, which we really appreciated. Breakfast was delicious, although the selection was somewhat limited. Despite that, our overall experience was fantastic. Initially, we were a bit hesitant to book for an entire week after reading some previous reviews, but we’re so glad we did. The location is also very convenient, close to Tulum, cenotes, and many other tourist attractions. We highly recommend this hotel!
Stayed 7 nights in Jan 2025

8/10 Good

Luisa

If your going to visit xcaret parks location is perfect!! main plaza for shopping 15 min in a vehicle !! …. Breakfast starts at 8 am . Pet friendly !
Stayed 5 nights in Nov 2024