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"Excellent food and service! All around great hotel. "

"The resort was beautiful and the grounds were immaculate. The staff were helpful and friendly. They made me smile when I came back into my room to a towel birthday cake, balloons and a slice of cheesecake for my birthday. I loved the size of the room, probably the biggest resort room I’ve ever had! I loved the beach at the resort also. The beach has 2 areas, both with a breeze to keep you cool in the sun. The buffet is beautiful with many choices. My partner enjoyed the Mexican tacos every night. I really enjoyed the Italian a la carte buffet they have inside of the restaurant. We also made use of the sports bar to watch the hockey game. The cafe in the lobby for coffee opens late at 10 am but you can get coffee at the buffet or the sports bar before that. "

"Love all the options of activities. Food and dtinks!"

"Very friendly staff, clean and lots of food choices with delicious food. "

"No complaints "

"The room was excellent. Although....a real door to the bathroom would have been appreciated. The glass door that doesn't go to the floor seems like an odd 'privacy' compromise. Service at the VIP restaurant was inconsistent, from excellent to average The beach is beautiful and great for long walks, but the water is tough to swim. The VIP swimming pools and beach lounge areas are great.. Other pools are not heated and cold. The facilities are beautiful. Lots of bars and easy to get to. Tipping is expected....even suggested by staff!"

"Staying at Xcaret was simply one of the best vacations we have had! The entire service and staff was amazing, we had everything and anything when we needed it. Food was superb and delicious. Now being an all-inclusive aside from the all you can eat and drink it includes entrances to their amazing parks which are filled with so many thrills and adventures, from zip lines, snorkeling, rides to Isla Mujeres on a catamaran, driving jeeps in the jungles, swimming in rivers with crystal clear waters etc, etc. Words just don't do this place justice. "

"Had a great time at this resort. Plenty of pool options, the beach was clean, the entertainment at night was great, and the staff was extremely friendly. The buffet was a little bland, but not terrible."

"I liked es the people at the front desk and people who works here Hotel is getting older … a refresh will be needed soon. At the price this hotel is now, we should expect a little bit more about the buildings "