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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Exterior
Theatre show
Outdoor wedding area
Private beach, beach volleyball, beach bar, sailing
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillow-top beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2015
Premium bedding
  • 98 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillow-top bed
Blackout curtains
Premium bedding
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillow-top bed
Blackout curtains
Premium bedding
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Separate bedroom
Blackout curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillow-top beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillow-top bed
Blackout curtains
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillow-top bed
Blackout curtains
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Beach - 8 min walk
  • Crococun Zoo - 3 min drive
  • Puerto Morelos Town Square - 8 min drive
  • Ojo de Agua Beach - 12 min drive
  • Petempich Bay - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Luxury all-inclusive property near Puerto Morelos Beach
Consider a stay at Excellence Riviera Cancun - Adults Only All Inclusive and take advantage of an adjacent golf course, a swim-up bar and a beach bar. With a private beach, sailing and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, a facial or aromatherapy at MIILE SPA, the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Pilates classes and yoga classes are offered at the 24-hour gym; other things to do include volleyball and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a rooftop terrace.
Other perks at this property include:
  • 6 outdoor pools with free cabanas and a swim-up bar
  • Free self-parking
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and coffee/tea in reception
  • A vegetable garden, ATM/banking services and free newspapers
  • Guest reviews speak highly of the dining options, beach locale and pool
Room features
All 440 rooms offer comforts, such as 24-hour room service and free international calls, as well as perks, such as premium bedding and pillow menus. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with Jetted bath and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 3413.73 per vehicle (return, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence Riviera Cancun - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Riviera Cancun - Adults Only All Inclusive?

Self-parking is free at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Excellence Riviera Cancun - Adults Only All Inclusive?

Checkout is at noon.

Does Excellence Riviera Cancun - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3413.73 per vehicle applies.

Are there all-inclusive benefits at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Excellence Riviera Cancun - Adults Only All Inclusive located?

Located in Puerto Morelos, this beachfront property is next to a golf course and within a 15-minute walk of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1259 out of 1584 reviews" "
Rating 8 - Good. 204 out of 1584 reviews" "
Rating 6 - Okay. 60 out of 1584 reviews" "
Rating 4 - Poor. 21 out of 1584 reviews" "
Rating 2 - Terrible. 40 out of 1584 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Relaxing, good food
Stayed 4 nights in Oct 2024

6/10 Okay

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff are friendly and hard working. Food was average!
Stayed 7 nights in Jan 2025

2/10 Terrible

Jeffrey, Fairlawn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family emergency come up and had to leave after one day. The Excellence refused to give us any refund. Considering that this resort is an expensive all inclusive package and we only ate and drank for one day they could have given some consideration for at least that. Be aware if you book with the Excellence and you have to go home early you may lose thousands.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a swim up pool ocean front view in the excellence club area and loved the view. There were people getting up early in the morning to save spots but I didn’t have to worry because I was right there and had my own outdoor patio bed. The servers are attentive and come around to take drink orders. Housekeeping were attentive and made art out of the towels which was refreshing. I thought the bed was really comfortable and didn’t care too much for the room bar but I requested for other bottles to be swapped out during check in and reception told me it could take up to 2-3 days but never happened. I enjoyed drinks most at the Excellence Lounge because of the top shelf alcohol which you don’t find at many of the bars. I love that there’s a variety of restaurants and food options but I would not recommend the food from Spice if you are looking for authentic Korean or Japanese food. The room has wear and tear so don’t expect perfection. I could tell from the walls that they were painted white often and couch sunken in. The staff were friendly and approachable. I felt the size of the resort was perfect, not to big or small. The amount of activities were good and there was always something to do.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best places we’ve stayed at. The food was fantastic and the staff is so friendly and welcoming. Definitely coming back again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Albara

Liked: Cleanliness, staff & service, property conditions & facilities
The service and cleanliness was unbelievably good! Everybody is friendly from the front desk, to the restaurant staff, to the hotel cleanup staff! They would clean the room sometimes 3 times within the day! The food was excellent, and the entertainment was top notch! It's probably a bit more pricey compared to other resorts, but definitely worth it! I wouldn't think twice of going back!
Stayed 6 nights in Jan 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING! Beautiful resort and staff was friendly and very accommodating. Will definitely be returning.
Stayed 4 nights in Dec 2024

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long drive on dirt road from the asfalt road
Stayed 10 nights in Jan 2025

8/10 Good

Irene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good food, great staff.
Stayed 7 nights in Jan 2025

8/10 Good

Jeffrey David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noted Sons Birthday in booking and at check in but they didnt acknowledge it during the stay. Food was good...some staff seemed uninterested and were not quite as good as last time i was at this property. The overall experience was still good.
Stayed 7 nights in Jan 2025

10/10 Excellent

randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay here absolutely the best! no complaints from me!
Stayed 8 nights in Jan 2025

10/10 Excellent

Lydell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool "lazy river" (not an actual lazy river) flows all around the property giving quick access wherever your room is. Different temperatures at different pools was nice. Easy beach access.
Stayed 7 nights in Jan 2025

10/10 Excellent

Samantha Claudette, Grand Rapids

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive in the area!
Stayed 6 nights in Jan 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort! Great food and service. We’ll be back !!!
Stayed 14 nights in Jan 2025

10/10 Excellent

LORENA, Spring Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must book here! This place is absolutely beautiful with the best beach, service and dining options!
Stayed 4 nights in Jan 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The excellence Riviera Cancun is an extraordinary resort. We have stayed at this property 7 times & absolutely love it. Delicious food, friendly staff, beautiful property & exciting evening entertainment.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property met our expectations and more. The food was outstanding, the drinks were amazing, staff were always smiling and helpful. It rained the one day we were there, but we were able to get a bit of time on the beach and in the pool. The rooms were clean, stocked with amenities (drinks and snacks). Definitely would go back again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! The most relaxing and carefree vacation I’ve ever been on. The staff is what makes this place so special. Everyone is friendly and helpful.
Stayed 6 nights in Jan 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the 5 star reviews are fake. There is nothing 5 star or “Excellent” about this place. I’ve stayed in 3 star hotels that were far cleaner and friendlier. The rooms are nasty, and crumbling apart with bad patch work everywhere. We had a serious bug problem in our room. Some of the staff are friendly but most aren’t. The food is mediocre and the portions are very small. Oregano Restaurant was probably the worst Italian food I’ve ever had (but did have a great waiter). The lobster restaurant probably had some of the worst attitudes I’ve seen. Miguel, in particular, was nasty and visibly irritated by having to serve. The beach is full of seaweed and the water isn’t clear. No one goes in it. That’s a shame since Cancun is 15 min away and has This is the first vacation that I’ve regretted. Would never return here.
Stayed 10 nights in Dec 2024

10/10 Excellent

Kala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Jeremy

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
The pools were too cold to swim. Hot tubs were maybe luke warm. The room ceiling fan was loud AC shuts off when you don’t move so you wake up soaked The main phone does not work Tv did not work 1 day. The room we booked 6 months prior was not available when we arrived (suite) The food was average at best, one goes through up the Indian food. Staff failed to restock the snacks, called when we got back and were told we had to wait until morning. At 7 am staff was grinding metal outside our room. We traveled with a group of 12 couples. This is the first and last time. Beware.
Stayed 5 nights in Jan 2025

10/10 Excellent

Deanna Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Jane

Liked: Cleanliness
It was as VIP as expected. I had to ask them to clean my room. And the night before they didn’t do a turn down service.
Stayed 6 nights in Jan 2025