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"Overall excellent location and service "

"The service was very good and comprehensive "

"Front desk was helpful and prompt. "

"Amazing place! What a unique hotel. The staff, valet, our room, and everything else was top-notch."

"Hotel staff were great. Felt safe. Old building so hard to heat the room. "

"The staff were fantastic. The rooms were very spacious. The buffet was not bad. The location is great you are able to walk to many restaurants. "

"Great check in easy to arrange late check out. location is great for Cleveland Clinic"

"We came for a Cavaliers game and it was an easy walk. Rooms are clean. Front desk staff friendly and helpful. Would stay here again."

"I had a very comfortable room. It was nice to have a shuttle to the airport. And it was convenient for everything else I needed to do while I was in Cleveland. The 24 hour coffee and the breakfast in the morning was very nice."