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"Exactly what I’m looking for in a hotel. "

"The first room on the second floor had 2 issues. The sliding door wouldn't lock and the AC wouldn't shut off or regulate. They moved us to another first floor room. In that room, the shower wouldn't stop dripping and both LED reading lights were not working. Not worth changing rooms again. The room was clean, big, and very comfortable. Patio door was nice to have. Breakfast was great! Room doors rattle when others slam their doors. I put the do not disturb sign in door jamb to solve it....

"Everyone was friendly. The property is older and could use some paint touch ups. The beds were great, the hot water was excellent. Overall 5 star"

"Great spot for a night in Gatlinburg! Loved the balcony on the creek. Staff was friendly, breakfast was plain and simple. Would definitely return."

"The only small issue would be the room appear to be a little 'dated'. Comfortable but might need a little updating."

"Overall stay was amazing! Will definitely come back!"

"little upsetting the indoor pool wasn't open yet but understandable as it was being remodeled. the vending machines weren't working on any level. we also weren't able to purchase the souvenir cups late in the evening, so we had to drive over to the gas station for drinks. The headboards to the beds need a serious wipe down. our room could have used a serious dusting "

"Great location to The Island."

"Fun themed property with very helpful staff. We appreciated having a mini fridge in our room. Beautiful views as well."

"Quiet area, clean hotel and rooms, easy to walk to local shops to catch a bite to eat."

"Close walk. Clean. staff were very helpful and friendly. "

"This Best Western was very convenient, affordable and in close proximity to Honky Tonk Highway. This Best Western exceeded my expectations. "

"It was clean. Service and staff was friendly. Parking area is a little small if you have a full size truck."

"Enjoyed the hot tub and the rooms were great. We had a chirping smoke detector in one of our rooms, but they switched us to a different room."