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"Beautiful facility with easy pre check in code! Code was sent to me before I arrived."

"What a delightful discovery in beautiful downtown Banff. We had an absolutely perfect stay. Friendly staff, very clean, beautiful decor and a hearty breakfast. Loved being able to walk right out the front door to all the great restaurants, shops and activities. I highly recommend this hotel."

"The Fairmont Banff Springs is amazing! I can't think of one thing we didn't like. All of the staff were friendly and helpful, the property was beautiful and well kept, the restaurants and bars were great. If you have the opportunity to reserve a Fairmont Gold room I would highly recommend it. We really enjoyed the breakfast and evening spreads served in the Gold lounge. But one of the most memorable parts of our stay was floating in the outdoor heated pool as it was snowing. "

"Terrific staff, nice room and right downtown."

"The elevator was very hard to get. Think they could benefit from another elevator. Also the mornings were very noisy in the hallways. "

"Wonderful place to stay. Great staff."

"Excellent accommodations. "

"We booked a loft room and it was excellent. We loved the space in the living area and the open fire. They even had an area where you could chop and collect more firewood for free. We saw lots of deer from our balcony which was really special. The kitchen was well equipped with a huge fridge freezer and everything you could need. The best were comfortable and it was quiet, warm and cosy. The pool was shut but there was still slides and the outdoor hot tub open. The hot tub didn't seemed to be manned and there was a snowball fight between a group of kids in the hot tub and some kids on the balcony nearby so it wasn't quite as relaxed as I'd imagined but it was a lovely area for the peaceful 5 minutes I spent in there before all the kids arrived. The area is beautiful and with free bus passes into Banff we didn't even have to use the car. We got there a couple of hours early to check in and our room was ready, so we were allowed our room earlier which was really lovely and meant we could unload the car and get out and enjoy ourselves sooner so we were very thankful for that. I would definitely want to stay here again if I was ever in Banff and would highly recommend it to anyone. The upgrade to the loft room was truly amazing and the views were beautiful. "

"First time at this property. It was clean and comfortable. We didn't use the hot tubs, but still hung out around the patio fire tables, which were really nice! It's a bit of a walk to the town centre, but they offered bus passes for the duration of our stay. We didn't use them, because we wanted the exercise, but a great option and a nice courtesy because parking is limited and can be expensive. We enjoyed the Rocky Mountain Soap Factory bathroom products although, being familiar with them, pretty sure the hand soap was watered down. Pillows were a bit firm for our liking, but we didn't ask about a pillow menu. They offer coffee and tea options for each day, but we also didn't use that service. There's a higher end restaurant onsite called Good Folk, as well as a cafe and restaurant at the adjacent hotel called Sudden Sally, which we tried and would recommend. Overall a positive experience; we'd consider staying there again."