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Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts

4.0 star property
Beach hotel with a full-service spa and a golf course

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December 2024

Photo gallery for Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts

Children’s activities
Exterior
1 bedroom, in-room safe, individually decorated, individually furnished
Buffet
Children’s area

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym
  • Kitchen
    Kitchen
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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Apartment, 1 Bedroom, Jetted Tub (2 people)

1 bedroom, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom, Jetted Tub (2 people)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Jetted Tub (4 people)

1 bedroom, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom, Jetted Tub (4 people)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
Carretera Chetumal Benito Juarez Km 250, Local B-2 Centro, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 9 min walk
  • Aktun Chen - 9 min walk
  • Dolphinaris Tulum - 12 min walk
  • Akumal Beach - 4 min drive
  • Half Moon Bay - 8 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬17 min walk
  • ‪Restaurante Arlequin - ‬17 min walk
  • ‪Restaurante Yucatan - ‬8 min walk
  • ‪Los Corales - ‬8 min drive
  • ‪Piscis snack bar - ‬19 min walk

About this property

Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts

Upscale hotel near Akumal Beach
At Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts, you can look forward to a golf course, a beach bar and a terrace. With sunloungers, a free beach shuttle and scuba diving, this hotel is the perfect place to soak up some sun. Indulge in a massage, a manicure/pedicure and a body treatment at Spa Luxury Bahia Principe Sian Khaan, the on-site spa. Enjoy the gym, as well as activities, such as ecotours, surfing/body boarding and windsurfing. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a beach club on-site
  • A children's club (surcharge), golf clubs on-site and beach umbrellas
  • Concierge services, a front desk safe and a gift shop
Room features
All guest rooms are individually furnished, and boast comforts, such as private indoor hot tubs and air conditioning, as well as perks, such as separate sitting areas and separate dining areas.
Extra amenities include:
  • Bathrooms with Jetted bath and showers
  • Balconies or patios, separate sitting areas and separate dining areas

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 20 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Children's club (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 20 for adults and USD 10 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is required for transport to and from this property

Property is also known as

Bahia Principe Vacation Rentals Residences House Akumal
Bahia Principe Vacation Rentals Residences House
Bahia Principe Vacation Rentals Residences Akumal
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts. Condo
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts. Akumal
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts. Condo
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts. Akumal
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts.
Bahia Principe Vacation Rentals Quetzal 1 Bedroom Apts.
Bahia Principe Vacation Rentals Residences
Bahia Principe Vacation Rentals Quetzal 1 Bedroom Apts.
Bahia Principe Vacation Rentals Residences
Vacation Rentals Quetzal 1 Bedroom Apts.
Bahia Principe Vacation Rentals Quetzal 1 Bedroom Apts
Bahia Principe Vacation Rentals Quetzal 1 Bedroom Apts.
Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts Hotel

Frequently asked questions

Does Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts have a pool?

Yes, this property has an outdoor pool.

Is Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts?

This property doesn't offer parking.

What time is check-in at Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM.

What time is check-out at Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts?

Checkout is at noon.

Does Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts located?

Situated near the beach, this spa hotel is steps from Riviera Maya Golf Club and 2.9 mi (4.6 km) from Akumal Beach. Xcacel Beach and Aktun Chen are also within 2 miles (3 km).

Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 62 reviews" "
Rating 8 - Good. 13 out of 62 reviews" "
Rating 6 - Okay. 9 out of 62 reviews" "
Rating 4 - Poor. 7 out of 62 reviews" "
Rating 2 - Terrible. 4 out of 62 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Sinisa, Los Angeles

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rude staff, I rented a hotel price arbnb place and I thought I was renting a hotel room. No service, noone came to take out trash and noone came to bring an extra roll of toilet paper. When asked if we can acess the pools - hard NO … when asked why- Well since last year we changed our policy but we haven’t changed the information online, and we need DAILY PASS OF $60-$100 depending which pool. Very misleading. When asked about hot water - we will fixed and they never did.
Stayed 4 nights in Feb 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Feb 2022

8/10 Good

Sergio

Stayed 2 nights in Dec 2021

4/10 Poor

JOI

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The a/c didn’t work, there was no hot water, so we had to take cold showers. Also to tram in the community never came to that area unless you asked to be dropped off. The bed was a little hard as well. The property was very nice, just basic amenities like A/C and hot water should always be available. I would not stay at the Queztal properly again.
Stayed 2 nights in Dec 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
If you decide to get this apartment make sure you rent a vehicle everything is far and the restaurant available closes at 6:30pm. Very quite peaceful make sure to get with the property manager for you access code and keys. While we stayed there we saw 2 other groups struggling with the issues we had. taxi are very pricy,we didn't get a code until the following day for 1 apt we rented3 .The thing i loved was it was very private noone is allowed in without a code no exceptions you are safe.
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all what is advertised. It is terrible service and not as advertised
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. Great security and the staff was amazing.
Stayed 7 nights in Dec 2020

10/10 Excellent

seyed mohammadreza

Stayed 4 nights in Feb 2020

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
totally amazing
best hotel ever!!! so gorgeous. friendly staff, great vibes only :) beautiful and reasonably priced. sooo much to do. I could have stayed a month
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
The amenities and the outdoor property are great. Gym is nice and pool is beautiful, both of which you have to drive or shuttle to if you stay in the Quetzal area of the property- not a problem in my book. I'm giving this property 3 stars because 1. There were no check-in instructions provided and this property has at least 3 entrances. It took me about 45 min to find where I was supposed to check in. 2. When I finally got into the condo, it smelled like a mix of stale cigarette smoke and mold. The smell did not subside throughout the entire weekend, luckily I only slept there because I had a lot of wedding activities off site. 3. There was barely any hot water in the condo. It ran out before I could even shave my legs in the shower. Which ultimately rendors the back porch jacuzzi tub useless - #1 reason I chose this place was the tub - unless you boil multiple pots of water and take a soak midday when the temperature was hot. Yes- I did both of these things after my morning workout, and the water was still lukewarm at best. 4. There was a lot of mold in the shower and the floors felt like they had not been swept in months. I had to wear shoes throughout the entire condo. When mentioned the cleanness and smell to the person when I was checking out, all he said was "ok". The neighborhood and facilities were great which is the only reason I would possibly ever give this place another chance, although I suspect there are other resorts around who offer the same amenities.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was beautiful, full equipped to cover all the needs for a couple, the place is peaceful, the jacuzzi works great! I can’t wait to go back next days off and visit there again!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location on the golf course and it had easy access with transport to the beach.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice
Very clean, nice resort. The staff were all friendly.
Stayed 1 night in Mar 2019

8/10 Good

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

BALTAZAR N.

Lovely Place
The condo was very clean and had all my needs, great place I would recommend this to my family. Thank you I had a blast with my 2 sons and husband.
Stayed 6 nights in Dec 2018

10/10 Excellent

Ozay

Liked: Cleanliness, staff & service, room comfort
Perfect way for extended vacation.
Bahia Principe Residants is an excellent set-up; meticulously maintained ground, super curtious and helpfull staf, very efficient transportation and acces to six 5 star hotel amenities.

8/10 Good

oldfolks, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable apartment
Overall experience was good however you are away from the main shuttle area to the beach so be prepared to walk. There are shuttles to the apartments but quicker to walk than wait for a shuttle. If you are planing on making your own meals come prepared as there are no grocery stores anywhere close even if you had a vehicle. Quiet area for relaxing.
Stayed 4 nights in Mar 2018

2/10 Terrible

mehmet

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
worst service - very bed food
Stayed 1 night in Nov 2017

2/10 Terrible

Mo, Boulder,CO

Disliked: Staff & service, property conditions & facilities, room comfort
Many issues,Bahia Principe is horrible nightmare !
Bahia blames the guest for not knowing that they should not expect transportation to the condo, toilet paper or shampoo. We did not stay at Quetzal. We were placed at the Terrazzo building and were told we would enjoy the newer building. The condo smelled like a dead animal in the bathroom which turned out to be a moldy washing machine. No one could figure this out much less solve the issue until I figured it out myself and ran the machine after several days of trying to get them to get them to address this.Some upgrade- it was awful! This luxury resort was inhospitable and deaf to our complaints and needs. Bahia blamed us and the "owner" for not informing us of the way things were. We were freezing cold and unable to obtain a blanket, We had maid service some days but they would not replace toilet paper or shampoo when we ran out on day three. The toilet broke. We had our 9 year old with us and it was a challenge to meet her basic needs. DO NOT STAY HERE
Stayed 6 nights in Jan 2018

4/10 Poor

Adam

Liked: Property conditions & facilities
Disliked: Staff & service
They don’t supply toilet paper or blankets
We didn’t get blankets the first night we were there. We called and asked but were told the person who had the key had gone home for the night and we wouldn’t be getting blankets for the night. The next morning they offered to comp us the first night due to us not having blankets. We later found out that the person who offered us the free night was not authorized to do so. So the management was just lying about the free night. The property is pretty nice, but the management of the property really lets you down.
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, should work on check in service.
Clean and comfortable. Luxurious but not in excess, easy beach access (it's not at the beach, but on the other side of the highway, but they manage to make it simple to get there with or without car). The terrace is fantastic, nature around is terrific. They made us wait around 25 minutes before receiving us for check in and when the lady was finally ready she took off to the loo without even saying good morning, so we waited other 5 minutes without a word said.
Stayed 1 night in Aug 2017

8/10 Good

Phengphaivanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but far from the beach
The room was nice and clean. From the photo advertisement we expected that we would be able to see the beach from our room, however, this apartment was on the opposite of the high way where there was the beach. To access to the beach have to take a shuttle/golf car/a private car. Check-In and Check-Out office opened from 8.30am to 8pm only.
Stayed 1 night in Nov 2017

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families!
My wife, teenage daughter and I stayed at the RESIDENTIAL end of this mega complex for 3 nights. We loved the amenities, cleanliness and friendly staff throughout the resort. There really is no need to leave the resort as there are activities for the A.M. hours and great entertainment for all ages in the P.M. hours. The only complaint we had was a lack of signage. Because we rented a car during our trip we drove to the resort and had to find our way to the residences which are on the other side of the regular hotel rooms. When we asked the staff to direct us they did not know where the residences where! Other than that our stay was lovely!
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Excellent facilities, amazing place,,really beautifully,,A car as. Must though
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful condo
Excellent location very private access to many pools and restaurants
Stayed 3 nights in Aug 2017