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"While the owner Ashu was pleasant and the staff tried to be very accomodating to our needs, unfortunately I cannot recommend this place for future bookings. The place is next to a main highway and we could hear the truck horns all night long. We had to ask for the sheets to be changed as even though they had just come back from the cleaners they had what appeared to be grease stains on them and the bedding was ripped in certain areas. The bathroom had a large hole in the wall that lead to the...

"The communication before arrival and helpfulness of the staff was the best thing about this hotel. They were super responsive, answered all my questions, organised taxi, SIM card, money change, everything. The room was large and looked as advertised. Great hot shower. Felt safe as solo female. Really good value for money. Good wifi. Breakfast was small but tasty."

"Very clean, spacious, well furnished. The place has a lift and long balconies. Delicious food."

"Hey its an Indian hotel, so its much lower than western style hotels. My first night i was put in a new room on the other side of the alley. Next might back to the main hotel. The rooms were so different, first was new & clean, second was old & dirty!"

"Poor cleaning, broken exhaust,poor air conditioning, dirty uncleaned bed sheets, bad service, poor reception. Its a low /poor quality hotel."

"Staying at Kwality hotel was some experience. The room was ok but the cupboards were dirty and the blanket was not neatly stacked, it was just shoved in the cupboard.The sink was cracked, no hot water, gaps in the windows. Personally I would not recommend this hotel. Pay extra and get a decent hotel."

"The room and attached toilet were clean and comfortable. The staff could have been more helpful and cooperative. The hotel lacks a restaurant and it's located at one of the noisiest junctions of Arakashan Road and Desh Bandhu Gupta Road. Overall, it's okay to stay here if you're in Delhi only for a few days. The only advantage of this place is that the rooms are available at cheap rates, so it's ideal for a budget traveler."

"In a very bad shape"

"Worst experience ever have- The guy on reception denied to give me the room and then asked cash if I want to have the room "

"Hotel booked online well before and confirmed. At the arrival, hotel reception denied a room saying property is full. I could not stay in that hotel and walked out."

"Worst property I have stayed at, Please don't book. Sheets are dirty and has stains on them. No space to move around in the room, the whole place is dirty."

"Not good alt all, every thing is dirty, very dirty. "

"Day-Night difference between what’s listed, shown & promised and what the reality Is. The hotel asked charged $20 more cash at the time of checkin, no breakfast as listed, didn’t clean room or change bedsheets … will NOT recommend anyone to stay there."

"The rooms are suitable for pigs. Blood stains on the sheets and in the bignon were feces and urine. The hotel is located in a Muslim neighborhood where it surrounded us because they had never seen an online reservation. We were scared and we are gone. We have not slept in this dirty (like a pigsty) and dangerous place"

"This is the worst stay I have ever had. Linens were smelly, in tatters and as if never washed! Bathroom too dirty and broken to use! Noisy with staff talking loudly all night. Furniture and beds broken! Very unhygienic and unsafe place to stay. Should not be listed on Expedia."

"Nous n'avons pas eu les 4 chambres comme convenus. Personne ne nous a repondu au tel a notre arrivee a l'aeroport. Les taxis ont eu du mal a trouver l'etablissement. Nous avons ete 8 a dormir dans la meme chambre. Ne parlent pas anglais... Petit dej? Un coup oui un coup non. Pas du tout professionnel"

"Very quiet and clean. Professional staff and friendly. "