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"Upon arrival property was easy to park in and room was spacious, clean and neat. Staff worker we addressed or talked to were nice and polite. Facility (outside) is a little ran down like must things in Florida due to humidity levels, the exterior halls, stairs and walls can use a renovation to make them look more modern. Service wise, for a similar rating hotel we sort of missed a couple of details here and there; room had no hangers at all for our clothes. Room had no garbage baskets anywhere...

"I WAITED AT THE AIRPORT 2 HRS, MY FLIGHT LANDED AT 9:23, I GOT TO THE HOTEL AFTER 12:00. I CALLED THE HOTEL AND THE MAN AND THE WOMEN ON THE DESK AT THAT TIME WAS VERY RUDE TO ME. I SAT IN THE LOBBY UNTIL AFTER 3, THE LADY KEPT SAYING, ROOM WAS NOT READY. THE WHITE COUPLE CAME IN AND GOT A ROOM. THE NEXT LADY CAME ON DUTY, I WENT TO HER AND SHE GOT ALL OF THE PEOPLE OF COLOR, WAITING THEIR ROOM. I HAVE TRAVELED THE WORLD, NEVER EXPERIENCD THIS TREATMENT. SORRY!"

"I checked in within 3mins!"

"Great location ! Clean and elegant! Great staff! Love the place. Just wished the Loews company had a points program like Marriott or Hyatt .."

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"Staff was very nice. Convenient to cruise terminals"

"Everything was great"

"Location was great! "