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"Worst hotel. Deceiving pictures. Crooks! Cheating on bills. Ripped floors. Bad mattresses. Dampness in room. "

"Visiting Clarkes is like stepping back in time. The architecture of the building makes such a refreshing change from the modern hotels of concrete, glass and over the top air conditioning. Our room was lovely and was beautifully furnished and the public areas of the hotel were also thoughtfully presented. Although some people might find it a little formal, the staff were friendly and polite without exception. We would stay there again without hesitation."

"Excellent staff. Right from the check in till the check out, everyone was so welcoming. At the reception, restaurants, house keeping, every one was smiling. A special thanks to the travel desk for arranging our tour from Shimla-Manali-Delhi. The driver (Bunty) was very expert. He guided us very well. Very honestly. It was our first stay with Club Mahindra and the experience was awesome so I would love to stay at club mahindra whenever I plan my holidays in future wherever it's available. "

"A very Comfortable stay . Very clean and user friendly property. The staff was very polite and hospitality was great . A great place to stay with family . "

"Access to the mall is the only plus. Furnishings in the rooms are outdated and dirty. I never sat in a sofa before that has no back cushions to support you. No convenient electrical outlets to plug electronics or bedside medical devices like CPAP. Breakfast is same old average tasting buffet. No parking. You may get locked out if you are a late night player. Turns absolutely dark at night even the walkways and stairwells to the rooms, so keep a flashlight on hand. I give 2-3 stars, only for the...

"In the site of Expedia it is mentioned that the location of the hotel is in Shimla But the hotel is far away even 15 KM away from kufri. The rooms are not good the flush of the toilet is not functioning we have to wait more than an hour to got it repaired . Our family, my friend and his family also with me, insisted us to vacate the room. We have vacated the rooms next day early in the morning eventhough we booked the rooms for 2 days. They have not even refund the balance amount. Do not...

"Loved the property and the location which is walkable to the main street of Shimla."

"Hi, I am your customer for several months and all hotel reservations made through your website Latest booking confirmation: Dear Nemtal, Thanks for booking with us. That’s all done for you so now you can look forward to your stay. Your Hotels.com Confirmation Number is 118632507703. I would like complain that I have done on Latest booking the information about the location of the hotel is not right and was found in search I asked the hotel is situated 22 km elected from the city...