2/10 Terrible
Viktor
3 Nov 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was beyond disappointing. I stayed at the Motel 6 in Redlands due to a chemical issue in my apartment that prevented me from sleeping there. Unfortunately, my experience was full of letdowns. Upon entering the room, I immediately noticed a bad odor, and the bathroom was in poor condition—the tub was so dirty that I didn’t feel comfortable using it. I ended up going to Walmart to buy a pillow and air freshener. While the air freshener helped a little, the room still had an unpleasant smell.
The motel’s pillow was very flat, and the bed itself was uncomfortable, so I was grateful to have the extra support from the Walmart pillow. Additionally, I had planned to do some work in the morning, but the Wi-Fi didn’t work. We had even asked the front desk lady if there was Wi-Fi just to be sure, as it was important to me, and she assured us there was.
When I tried to call the front desk for help with the Wi-Fi, I discovered the phone was disconnected—it even had a cut cord. It almost cost me $100, which feels highly overpriced considering I couldn’t take a shower, couldn’t use the Wi-Fi, couldn’t sleep well on the bed, and couldn’t reach the front office by phone when it was needed.
I wouldn’t recommend this location to anyone. The only positive aspect of my stay was the front desk staff; the lady there was very kind and respectful.
Viktor
Stayed 1 night in Nov 2024