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"Excellent hotel and service was excellent "

"A SF icon. Staff was fantastic "

"The staff is very friendly and the property is beautiful. The room where I stayed at, I was hearing a bit of the next door neighbor's tv. I also did not get to use the beautiful Fairmont robes. Probably they forgot to put clean ones there that day. At the restaurant the person cleaning the tables was such a wonderful man I forgot his name I give him 5 stars for his service. The other staff a bit slow to come by the table to check on you or pay the bill. Other than that it was such a lovely place to spend the night in SF. "

"Perfect location. Cable cars stop near hotel. Close to restaurants, shops. Staff was first-rate. Room was comfortable. On-site restaurant is very good. Room rates were excellent for late October. We would definitely recommend this hotel. "

"Nice location, staff very friendly! "

"The checking was great but they didn’t give me a cookie."

"It was a great stay. Very accommodating "

"Great location, value and comfortable rooms. Boutique vibe. The staff were welcoming and helpful. "

"I needed to check in at 1 pm and they have no problem with that"