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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel with free parking, near Island at Pigeon Forge

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Exterior
Daily continental breakfast for a fee
Reception
Shower, free toiletries, hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

3:00 PM

Check-out time

11:00 AM
The price is ₹6,553
Price available on 28/07/2024

Explore the area

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308
  • Popular LocationLeConte Center at Pigeon Forge15 min walk
  • Popular LocationThe Ripken Experience - Pigeon Forge3 min drive
  • Popular LocationIsland at Pigeon Forge3 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)54 min drive
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
Microwave
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior entrance
Pigeon River Inn
Pool
Hot tub
Breakfast included
Parking included
8.8 out of 10, Excellent, (1909)
The price is ₹8,283
per night
28 Jul - 29 Jul
Pigeon River Inn

About the area

Pigeon Forge

Surestay Plus By Best Western Pigeon Forge is located in Downtown Pigeon Forge, a neighbourhood in Pigeon Forge. Titanic Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights, and some of the area's popular attractions include Dollywood and Great Smoky Mountain Wheel. Dollywood's Splash Country and Wild Bear Falls Indoor Water Park are not to be missed.
Visit our Pigeon Forge travel guideOpens in a new window

What's nearby

  • Old Mill - 13 min walk
  • LeConte Center at Pigeon Forge - 15 min walk
  • The Ripken Experience - Pigeon Forge - 3 min drive
  • Dolly Parton's Stampede Dinner Attraction - 3 min drive
  • Island at Pigeon Forge - 3 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬13 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Margaritavile - ‬3 min drive
  • ‪Sawyer's Farmhouse Breakfast - ‬15 min walk
  • ‪Wendy's - ‬20 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Hotel rejuvenated in 2023 and located near Island at Pigeon Forge
Close to LeConte Center at Pigeon Forge and Old Mill, Surestay Plus By Best Western Pigeon Forge provides laundry facilities, a 24-hour business centre and more. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • Free self-parking
  • Continental breakfast (surcharge), a vending machine and smoke-free property
  • A 24-hour front desk
  • Guest reviews speak well of the breakfast, helpful staff and location
Room features
All 65 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as desk chairs and WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Microwaves, coffee/tea makers and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (80 centimetre high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Building
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property does not have any lifts

Property is also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Is Surestay Plus By Best Western Pigeon Forge pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Surestay Plus By Best Western Pigeon Forge?

As of 27 Jun 2024, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Pigeon Forge on 28 Jul 2024 start from ₹6,553.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surestay Plus By Best Western Pigeon Forge?

Self-parking is free at this property.

What time is check-in at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at Surestay Plus By Best Western Pigeon Forge?

Checkout is at 11:00 AM.

Where is Surestay Plus By Best Western Pigeon Forge located?

Located in Downtown Pigeon Forge, this hotel is within a 15-minute walk of Pigeon Forge Factory Outlet Mall, Old Mill and LeConte Center at Pigeon Forge. Island at Pigeon Forge and Titanic Museum are also within 3 miles (5 km).

Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 279 out of 498 reviews" "
Rating 8 - Good. 119 out of 498 reviews" "
Rating 6 - Okay. 52 out of 498 reviews" "
Rating 4 - Poor. 26 out of 498 reviews" "
Rating 2 - Terrible. 22 out of 498 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ricky

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our door would not shut unless you slammed it. The deadbolt didn’t work. We came in one afternoon and our door was open. Thank God all of our stuff was still in the room. Apparently the maid didn’t shut the door completely. We stayed 3 nights and our sheets were never changed.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ernesta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! No problems
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in Jun 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff! Updated rooms and clean. Great location to walk to attractions. Will definitely stay there again.
Stayed 1 night in Jun 2024

8/10 Good

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great except mattresses need replacing.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and bed was comfortable. The only thing we had a problem with was we didnt know where to check in.
Stayed 1 night in Jun 2024

4/10 Poor

Cortney

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older motel that had been recently remodeled. We were on the bottom floor and the floorboards above us were very squeaky. When the guests were up and moving at 5 am, they were loud enough to wake us up. Hotel staff was less than friendly. We enjoyed our trip to Pigeon Forge despite our sleeping accommodations. Our son had a blast!
Stayed 4 nights in Jun 2024

10/10 Excellent

Logan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable. The staff were friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Sameemuddin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations
Stayed 1 night in May 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean comfortable beds very cold air which I loved and the young lady that checked me in was very knowledgeable and friendly the man before her i spoke with her was a little confusing because he wanted a credit card to pay and didn't wa t to accept cash for the room i reserved and clicked on pay at property But anyways the young lady took care of me and said I could pay with cash other then that the room I had no complaints about and would glady stay there again
Stayed 2 nights in Jun 2024

10/10 Excellent

Alysa

Liked: Cleanliness, staff & service, property conditions & facilities
Complimentary breakfast was convenient and clean. Staff was friendly.
Stayed 1 night in Jun 2024

4/10 Poor

Katelyn

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property was in a good location however you can hear EVERYTHING!!! All night long foot steps from the upper floor and people talking. The place was clean and easy to get too.
Stayed 1 night in Jun 2024

6/10 Okay

komal

Travelled with partner
Liked: Cleanliness, staff & service
The place was difficult to find and it did not have professional parking.
Stayed 1 night in Jun 2024

8/10 Good

Duncan

Liked: Cleanliness
Stayed 4 nights in Jun 2024

10/10 Excellent

Ryan

Liked: Cleanliness
Stayed 2 nights in Jun 2024

2/10 Terrible

Ava

Travelled with partner
Disliked: Cleanliness
We had ants everywhere and ended up having to switch rooms at night the second night bc when we got back from Dollywood there there ants, tons of them, crawling in our bed !! And we had no food in the hotel room and didn't spill anything. They where also on the floor and in th bathroom.
Stayed 2 nights in Jun 2024

4/10 Poor

Luzia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk lady was very nice and talkative, but the bathroom was dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was newly renovated and staff was great!
Stayed 1 night in May 2024

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seemed recently remodeled. Rooms were comfortable and clean. Loved the walk in shower and kitchenette with full size refrigerator.
Stayed 3 nights in Jun 2024

2/10 Terrible

Kimberly

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY THERE! Not family-friendly. The floors made all our feet black! So gross! You’d think it’d be cleaned before we got there instead of them asking us to complain to the front desk. The beds squeak every move you make. Not sound proof if on the lower level. We could hear EVERY TIME someone walked in the room above. One of the nights we put a do not disturb sign and they still came in, so invasion of privacy.
Stayed 2 nights in Jun 2024

10/10 Excellent

kasey

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were nice. The reason for the low overall rating is the property is located next to a go-cart track and the very loud noise carried on into the early morning hours.
Stayed 1 night in Jun 2024

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating.
Stayed 1 night in Jun 2024

10/10 Excellent

Telora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, friendly staff, and a hassle free check in. Would highly recommend. I will be using this hotel for future visits.
Stayed 1 night in Jun 2024

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Jun 2024