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Palms, Mount Lavinia

4.0 star property
Waterfront hotel with an outdoor pool

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December 2024
January 2025

Photo gallery for Palms, Mount Lavinia

Lobby
Outdoor pool
Exterior
Sun deck
Deluxe Double Room | Minibar, in-room safe, desk, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Triple Room

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Rainfall showerhead
Bidet
Private bathroom
Minibar
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Rainfall showerhead
Bidet
Private bathroom
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
No. 52, De Saram Road, Mount Lavinia

What's nearby

  • Mount Lavinia Beach - 5 min walk - 0.5 km
  • Lanka Hospital - 10 min drive - 8.1 km
  • Bandaranaike Memorial International Conference Hall - 11 min drive - 9.4 km
  • Colombo City Centre - 12 min drive - 10.3 km
  • Galle Face Green - 12 min drive - 10.3 km

Getting around

  • Wellawatta Railway Station - 13 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 68 min drive

Restaurants

  • ‪Saas Hotel - ‬6 min walk
  • ‪Mount Lavinia - Terrace Restaurant - ‬9 min walk
  • ‪Old Thomians Swimming Club - ‬5 min walk
  • ‪Burger King - ‬12 min walk
  • ‪Harpo's Pizza & Pasta - ‬11 min walk

About this property

Palms, Mount Lavinia

Upscale hotel
A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Palms, Mount Lavinia. Be sure to enjoy a meal at All Day Dining, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift
  • Wedding services, luggage storage and barbecues
Room features
All guest rooms at Palms, Mount Lavinia have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 40-inch TVs with premium channels
  • Balconies or patios, ceiling fans and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: USD 8 to 8 for adults and USD 4 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • All Day Dining

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 30.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 30.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 08 to 08 for adults and USD 04 to 08 for children
  • Airport shuttle fee: USD 45 per vehicle (one way)
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Palm Beach Hotel Mount Lavinia
Palm Beach Mount Lavinia
Palms Mount Lavinia Hotel
Palms Mount Lavinia
Palms, Mount Lavinia Hotel
Palms, Mount Lavinia Mount Lavinia
Palms, Mount Lavinia Hotel Mount Lavinia

Frequently asked questions

Does Palms, Mount Lavinia have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Palms, Mount Lavinia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palms, Mount Lavinia?

Self-parking is free at this property.

What time is check-in at Palms, Mount Lavinia?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Early check-in is available for a fee of USD 35 (subject to availability).

What time is check-out at Palms, Mount Lavinia?

Checkout is at noon. Late checkout is available for USD 35 (subject to availability).

Does Palms, Mount Lavinia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Palms, Mount Lavinia located?

Nestled on the beach, this Mount Lavinia hotel is within 2 mi (3 km) of Mount Lavinia Beach, Siddhalepa Ayurveda Hospital and Traditional Puppet Art Museum. Dehiwala Zoological Garden and New Delmon Hospital are also within 3 miles (5 km).

Palms, Mount Lavinia Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 54 reviews" "
Rating 8 - Good. 20 out of 54 reviews" "
Rating 6 - Okay. 9 out of 54 reviews" "
Rating 4 - Poor. 8 out of 54 reviews" "
Rating 2 - Terrible. 6 out of 54 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very good hotel overall. Will repeat if I am in Colombo again
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room wasn’t cleaned properly, could see small spider’s web everywhere in the room (wall lamps, bed headboard). Tea and coffee tray wasn’t cleaned and used ones had not been replaced with new bags. Wardrobe wasn’t cleaned. TV channels weren’t clear or cannot see at all.
Stayed 1 night in May 2019

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 14 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very big and the hotel staff was very friendly. Only bad thing was the bathroom. It was kind of old and smelled a little.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Pleasant Hotel
Visited for a family gathering. This was a nice hotel. The staff were helpful and friendly. It had a lovely pool and is a short walk from the beach. Overall a good stay.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel staff were perfect. They were very helpful and great people when it came to needing help. The hotel staff cannot be faltered for anything. Amazing people. the hotel was just 2 to 3 mins walk away from the beach which was very good too. The management that runs the hotel who are Chinese were not accommodating at all. We had booked this hotel because it had a swimming pool and my wife could use it whenever she wanted. That was not the case cos the chairman and the CEO of the hotel (who are the Chinese owners of the business) wanted to get married to each other and they used the swimming pool. We had booked the hotel in advance and we had received no email that this was going to happen. The hotel staff had said they decided just a week before our stay. We were told that they arrange for us to use the swimming pool in a different hotel. Our hotel room did not have adequate wifi. The Management had limited the rooms so that only one device could join the wifi network. We complained a lot of times. Nothing changed until we had 2 days left of our holiday. Also, the electricity was very slow and didn't charge our electrical devices adequately. This didn't change no matter how we complained and the few times they sent over the maintenance guys. I tried to change rooms but it was the same problem with the electricity there as well. Very bad customer service from the owners and the compensation was very bad.
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

2/10 Terrible

SHARMILA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location good but not value for money
VERY BADLY KEP PROPERTY AND NO STAFF AT ANY TIME FOR ANY SERVICE PHONE NOT WORKING BATHROOMS NOT CLEAN NO VARIETY OF FOOD
Stayed 3 nights in Oct 2018

8/10 Good

Rebecca, Melbourne, Australia

Liked: Cleanliness, staff & service
Huge large rooms. Clean, friendly staff. Amazing pool. Quiet. Not noisy. Very happy!
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for a relaxed stay and this is what I got which was nice. For the price of the room it was very cheap and I couldn’t complain was really nice. Also The shower was lovely.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
It was amazingly good and the staff were very friendly and supportive tom our stay comfortable
Stayed 3 nights in Dec 2017

10/10 Excellent

chuck, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with friendly helpful staff.
Situated in a very convenient location. The price is excellent compared to other hotels. Excellent staff always with a smile. The pool is awesome always clean and well maintained so are the rooms. Overall a awesome place for a getaway.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, traditional style hotel
We were touring Sri Lanka and stayed twice, a couple of nights each time. The staff were very helpful, and the hotel was, on the whole, well run. It's a short walk to the beach, but there is a very nice pool and the gardens are beautiful.
Stayed 3 nights in Aug 2017

4/10 Poor

Sherryl, Melbourne

Disliked: Staff & service, property conditions & facilities, room comfort
Extremely poor service quality
The service at this place was unbelievably not up to the standard. In terms of service standards, a lot more has to be improved. Explanations such as the poor standard is due students working, is not acceptable. I would not recommend this place to anyone unless the management is serious about the quality of service they offer. Some of experiences were: Running water suddenly stopped without any warning. When inquired was told that there is no water and it will take one hour for their water supply to restore. Just keeping the customers informed would be a good practice to implement. I had food poisoning from the food I ate at this place. Despite several notifications no staff from this place did contact me even to just discuss with me. My Husband called me from Australia for an urgent family matter. He was told that the system is not working and the call cannot be transferred. The staff agreed to pass a message to me but no one ever passed that message to me until I left few days later. I asked for a blanket and it took two days to deliver that was also after reminders. For the trouble, I went through I was offered a complimentary breakfast on the day I left. I appreciate the gesture but that hardly make any rectifications to poor service. You good a good asset in a fairly good location. Raise up your quality of service. At similar prices the other places I stayed in Sri Lanka offered a lot better service.
Stayed 6 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
they entered room without our permisson

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Average Hotel
Was great coukd be better if wifi was provided in the room as well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for money. Quiet relaxed place. Staff is friendly and helpful. Hotel is bit old colonial type.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Rooms were clean.. Staffs were friendly but not good enough to keep room service on track... Don't ever think of getting a gud breakfast which comes with the package .. All I can say good is free wifi but that too is on lobby..

4/10 Poor

RajeshKumar, India

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed for 3 nights in this property. It was a complete disappointment. I choose this hotel because i enjoyed staying at this place 6 years before. All together it is a mess in this hotel. No proper housekeeping staffs. No one acts on the requests made. Can you believe, we had to wait for a full day to get Towel in the bathroom. All the fittings are outdated. I would surely thing twice to book this hotel again, if it is not maintained properly.

6/10 Okay

We are KID

Liked: Property conditions & facilities
Disliked: Staff & service
Nice hotel close to the beach, but very unhelpful
The title is self explanatory, very unhelpful staff