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"This was the second time I have stayed at this hotel. The hotel is pet friendly, which was why I booked it. I did feel that the surcharge of £30 was a bit high, but then you do get a comprehensive goody bag for your pet. The reception staff were fantastic once again, providing a silky smooth check in. My only gripe is the £10 parking fee. I feel that if you are staying at the hotel this should be wavered. Will definitely stay here again."

"I was checking in with my dog Rusty. Expecting problems checking in, I was greeted by the receptionist, Odura, (forgive my ignorance at the spelling of her name)! She welcomed with a big friendly smile, she took care of check in in minutes. One of the quickest check in’s ever. Odura is a credit to the Park Inn hotel in Southend."