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"Comfortable , well maintained and humble staff , leadership team. The breakfast spread was outstanding and delicious . I personally like the fusion Resturant at the 2nd floor . Value for money ! "

"I am very impressed by the hotel’s ambiance, the service given by all levels of staff, the meticulous attention to detail and the joy in their smile, aptly reflecting the moniker of the City of Joy. The rooms are clean, and the towels are sparkly white, something you don’t get to see in some of the 5-star hotels I have stayed in. Well done Hotel Oberoi Grand 👍"

"Great service."

"Great breakfast service, courteous staff and excellent location for folks coming for US visa services at the consulate. "

"All of the staff went above and beyond. They made you feel like family verses a customer. Conversations were easy and enjoyable from all you encountered. The room was clean, spacious and welcoming. "

"The key cards often did not work for the elevator or the room."

"This is a very beautiful historical property. The staff are so friendly and welcoming. Housekeeping was on top of making sure the room was clean along with water, tea, and coffee stocked daily. Bicky is amazing at taking care of the room and makes sure everything is perfect when he cleans the room. I highly recommend this hotel and look forward to staying again for future visits to Kolkata."

"Staff and management were very cooperative. Food is very nice"

"Would recommend "

"This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again. "