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"C’était un endroit exceptionnel à tous points de vue. Le personnel chaleureux, un ryokan magnifique et bien entretenu, plein d'espaces communs donnant sur la rivière, le onsen. Tout était juste parfait!"

"Beautiful traditional Ryokan experience. Staff were absolutely a highlight, especially the manager who even gave us a ride to the station after our stay. The open air onsen was stunning, rejuvenating, not crowded, and you even get to take a cable car up to it which added to the charm for me. I am a tattooed person, and I doubted I would be able to enjoy the onsen since tattoos are usually not allowed. But the manager went above and beyond to assess and coordinate things so that I was able to...

"The staff and service are very professional, kind, and very patient with my lack of Japanese fluency. It occurred to me within the first few minutes at the property that it wasn't clearly described as a pet [friendly] hotel with many accomodations for our four legged friends. There's nothing wrong with this, I love pets but was not expecting this as it was not very clear when booking through Expedia. All said, the property was very clean but dated and the rooms/beds fell short on comfort. The...

"Excellent location, highly recommended "

"The Onsen is very nice and I love the view of the outdoor one, but my room is old, it does need some update for the room"

"The onsen baths were really lovely. The room was beautiful. The staff were so helpful. Only critisism is that is smelled a bit musty, but there was a typhoon outside so that probably wasnt helping"

"Parking is very easy. Staff is very nice."

"The hotel is very modern and new compared to previous stay at kamenoi. The dinner catered is modern japanese/french fusion cuisine "