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"Excellent service. Well maintained clean hotel in the heart of Midtown Manhattan. My room was spacious and beautifully decorated in a modern motif . The vast lobby could use fresh flowers throughout to brighten the dim lighting. I highly recommend the Hyatt Grand Central. All of this comes at a fair price too. I am considering returning to this hotel when visiting New York again."

"Great NY location "

"Great stay, I will book again"

"It is clean, comfy bed, great shower, easy check in, and convenient location."

"Very clean and recently renovated in a great location."

"I received exceptional service and truly felt cared for and respected. The level of compassion shown by the staff at Lotte Palace was beyond anything I have experienced before. Thank you to the team for their remarkable dedication. With many staff members having 20 to 40 years of service, I can see why this place stands out."

"Comfortable, clean and very quiet!"

"We stayed for four nights in November. The hotel has great character and we enjoyed the lobby bar and restaurant. The room and the lobby were very clean and had everything we needed. The staff was very attentive. We would stay here again. "

"The room is comfortable and staff is very friendly and helpful "