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"The hotel gave us a free upgrade to a tower view room. It was very nice of them and we really appreciate this act of nice gesture."

"Comfortable and convenient."

"Great location, helpful staff, quiet"

"Ideally situated for rail and coaches, shops and sightseeing. Very helpful/lovely staff"

"Comfortable room and especially the bed. Very clean. Quiet. Breakfast was delicious too. Great value for money and location."

"Basic but OK"

"Very clean but basic accommodation. Convenient for the West End theatres. Quiet and comfortable room, good temperature. One grumble - the pillows are very hard."

"Lovely room with a good view close to everything we needed. Would definitely book this hotel again. "

"I was so comfortable here that I really hated leaving to return home. First, the staff is very kind, friendly and helpful. Second, the breakfast was great and had a good variety of choices to create a full breakfast and then some. It was clean and smelled nice. Third, the location was perfect: easy walking distance to trains, buses, taxis always there, the theatres, Covent Garden (fabulous), landmarks, restaurants and many stores including grocery express and some clothing stores. The only drawback was that there was not a socket to plug my hair dryer and flat iron in in the bathroom - even with the adapter. In the room there are charging ports, some international sockets and American appliance sockets. Haxell's the internal restaurant was awesome. Joe Allens - a theatre themed restaurant has an entrance into the hotel. "