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"Beautiful hotel, fantastic staff, clean and great facilities. Brilliant location, cannot fault. "

"Was just a bed for the night but was comfortable and clean would definitely stay again when I have more time"

"Friendly and attentive staff. Lovely room but a little outdated. Would recommend."

"Due to the constant construction, you cannot get a taxi or Uber to drop you off at the doors. This is very inconvenient when you have a lot of bags with you or if you're waiting for an Uber. There was also no warning that there could be workmen outside your window."

"Wonderful hotel"

"Thank you very much to Yana, Beatrix, Martin, Olga and Jack. You all made my husbands birthday one to never forget. Yana he loved the room overlooking the St. Pancras train station. The view was amazing. Only in London could we get that view. Beatrix, thank you for the warm welcome with a glass of bubbly. Martin you are truly the best bartender a guest could ask for. Olga your customer service is five star. The hotel is amazing on the inside and out. We've traveled /visited New York to Hawaii...

"Excellent hotel"

"We have just stayed at this magnificent hotel. The staff were very attentive and polite and couldn’t do enough for us. The food and breakfast was amazing with a huge choice for all tastes. The bedrooms were exquisite with beautiful marble bathrooms and comfy beds that made you feel like a queen for the night ! The spa was excellent. We will definitely be returning to this amazing luxury hotel . See you soon, Thank you. From the Welsh shopping ladies ! "