Search Hotels with Early Check-in in Cozumel

"My husband and I stayed here for a week. It was not the nicest all inclusive we’ve stayed at but the staff were incredible - special shout out to Diego, Arbey, & Irving!! The biggest issue we had was maintenance problems. From the beginning of the trip our toilet would constantly run, one sink leaked, and the bathtub only had one working faucet. We did submit multiple maintenance requests and told multiple people but none of the issues were ever fixed. One evening maintenance came by around 5:30pm while we were showering and getting ready for dinner. They said they’d come back in an hour but never did. Pro tip: book excursions through the resort where you can get snorkeling gear for free, NOT from Amstar - the company set up in the lobby. We could have saved a lot for the two of us and when we found out, they wouldn’t refund us. "