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Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

Exterior
Body treatments, hydrotherapy, body wraps, body scrubs, facials
Aerial view
Presidential Suite Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe
5 restaurants, dinner served, French cuisine
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • On private beach
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
The price is ₹68,442
₹68,442 total
includes taxes & fees
10 Oct - 11 Oct

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Junior Suite Tropical View King

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Tropical View King

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Ocean View King

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out King

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Swim Out King

Highlights

Furnished balcony or patio
Individually furnished
Private plunge pool
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out King

Highlights

Furnished balcony or patio
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out Ocean Front

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out Ocean Front

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View Double

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Tropical View Double

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite Swimout Ocean Front with terrace

Presidential Suite Swimout Ocean Front with terrace | Hypo-allergenic bedding, free minibar, in-room safe

Presidential Suite Swimout Ocean Front with terrace

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Full-sized fridge/freezer
Dining table
  • 268 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean View King

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Full-sized fridge/freezer
Free minibar items
Smart TV
  • 114 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front

Preferred Club Master Suite Swim Out Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Master Suite Swim Out Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Full-sized fridge/freezer
Free minibar items
  • 130 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Tropical View King

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Corner Ocean Front

Preferred Club Master Suite Corner Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Master Suite Corner Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Full-sized fridge/freezer
Free minibar items
Smart TV
  • 130 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Ocean Front

Presidential Suite Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe

Presidential Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Full-sized fridge/freezer
Dining table
Free minibar items
  • 174 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Run of the House

Hypo-allergenic bedding, free minibar, in-room safe

Run of the House

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite King

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Double

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

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The price is ₹49,139
₹49,139 total
includes taxes & fees
30 Sept - 1 Oct
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About the area

Map
Carr Punta Sam - Isla Blanca, Mz 2, Lt 10, Costa Mujeres, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 8 min drive
  • Mujeres Beach - 14 min drive
  • Isla Mujeres Ferry Terminal - 87 min drive
  • North Beach - 92 min drive
  • Dolphin Discovery - 93 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 39 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬10 min walk
  • ‪Isla Blanca - ‬6 min drive
  • ‪Guy's Burger Joint - ‬7 min walk
  • ‪Mar - ‬3 min drive
  • ‪The Shores Restaurant - ‬11 min walk

About this property

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

Luxury all-inclusive property near Playa Mujeres Golf Club
You can look forward to a free breakfast buffet, 4 poolside bars and a swim-up bar at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive. With a private beach, beach cabanas and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to spa services, such as a body wrap, a facial or hydrotherapy. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature French cuisine and ocean views. Fitness classes are offered at the gym; other things to do include snorkelling and beach volleyball. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a corner/local shop and a rooftop terrace.
You'll also find perks such as:
  • 4 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Free valet parking
  • An outdoor tennis court, a free beach club on-site and outdoor furniture
  • A paddleboard on-site, beach towels and 9 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 507 individually furnished rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and free stocked minibars.
More conveniences in all rooms include:
  • Bathrooms with Jetted bath and rainfall showers
  • 49-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 4 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Bordeaux
  • Coco Cafe
  • El Patio
  • Portofino
  • Sea Side

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Firepit
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 10 buildings
  • 5 floors
  • Built in 2023
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Traditional architecture
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1170 per pet, per night
Welcoming dogs only
1 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 1170 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 7:00 PM
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Secrets Playa Blanca Costa Mujeres Adults Only
Secrets Playa Blanca Costa Mujeres Adults Only All Inclusive

Frequently asked questions

Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive on 10 Oct 2024 start from ₹68,441.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of MXN 1170 per pet, per night.

How much is parking at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Valet parking is free at this property.

What time is check-in at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, volleyball and more.

Where is Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive located?

This Costa Mujeres property is on the beach, 3 mi (4.8 km) from Playa Mujeres Golf Club, and within 16 mi (25 km) of Puerto Cancun Marina Town Center and Playa Tortugas. Langosta Beach and Tortuga Beach are also within 16 mi (25 km).

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 179 reviews" "
Rating 8 - Good. 18 out of 179 reviews" "
Rating 6 - Okay. 26 out of 179 reviews" "
Rating 4 - Poor. 6 out of 179 reviews" "
Rating 2 - Terrible. 5 out of 179 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Argel

Stayed 1 night in Sep 2024

10/10 Excellent

Aiden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Food was good. The resort was spotless.
Stayed 3 nights in Sep 2024

10/10 Excellent

kim chiu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Heather

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Loved the pool areas and bars. Excellent vacation with my husband and another couple.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, amazing staff, and amazing food which is unexpected from an all inclusive resort! I couldn’t have asked for anything more from our stay.
Stayed 3 nights in Sep 2024

6/10 Okay

ANTHONY

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was our first time at one of the Hyatt Secrets Resorts and we decided to give this one a try for Our Anniversary. We were here for 5 days. Our personal concierge was outstanding! But our first day at one of the restaurants Bordeaux our server seem to be having a bad day and I could feel it. This was about to ruin our night but we decided after to try another restaurant and Went to OCEANA we enjoyed it there and our server Max he was smiling and joyful so I think thats what actually fixed our first night !. But it was so difficult finding poolside staff to get drinks or food. But the last day 2 days it wasn't so bad because it seemed like Hyatt Corporate HR was visiting and for some reason We were getting the best service ever. I have visited 3 resorts this year in Mexico and I'll have to put this one on the bottom of my list. Maybe in the future I'll decide to give it another try heard because I heard it's pretty new resort. DON'T let this review change your mind this was our Experience! HOPE the team takes this review and improves . Thank You
Stayed 4 nights in Sep 2024

2/10 Terrible

bert

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Let me start with the pros, first off the staff was great and the property itself was really nice, rooms were awesome, pools and outdoor seating areas were top notch, the beach was one of the nicer ones we’ve ever been to and check in and check out process was really easy. Now I’ll list some of the cons and the biggest problem we encountered on this trip. I definitely agree with having a dress code but I feel it was a bit strict and excessive compared to other nice all inclusive resorts we’ve visited. Another problem was the difficulty of getting into restaurants for dinner. In our situation we had a group of 10 so I understand there may be a wait to be able to set together but even when we were willing to split up dining was difficult. The first come first serve policy, with exception of Japanese which took reservations, created a mad rush at all the restaurants with no buffet style alternatives to alleviate the overflow. The biggest issue we had that prevented us from enjoying our stay, made traveling home difficult and caused lost wages was illness from the food or beverages. We did not leave the resort. Like I said we had ten people in our group, eventually seven out of the ten got violently SICK 2-3 days into our trip, five still have diarrhea even 2 days after returning home. Two have been to the doctor and been diagnosed with travelers diarrhea, something that is caused by unsafe food or water that involve parasites from FECES! Worst vacation we’ve ever experienced
Stayed 4 nights in Sep 2024

10/10 Excellent

Autumn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here is amazing! From the moment you get here until the time you leave they are so kind and catering to your every need.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stevie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this property was the best I've ever experienced. From the time you arrive until the time you leave, there is someone ready to wait on you hand and foot no matter where you are on the resort. They personalize your experience by remembering your names and what kind of food/drinks you like. 10 out of 10 service. Elias was a pool concierge near the Jungle Pool during our stay and he was fantastic! Carlos was a server that worked several pools as well as the beach, also fantastic! This was also the cleanest place I've ever stayed in. Housekeeping was also 10 out of 10. I highly recommend this property!
Stayed 4 nights in Sep 2024

6/10 Okay

James, Grain valley

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Dress code in restaurants having to wear pants in Mexico is ridiculous while at a tropical resort. Nothing to do at resort but lay around pool.
Stayed 4 nights in Sep 2024

8/10 Good

kristi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Dinner was had to come by tho.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jocelyne Noemi, compton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this resort - Secrets Playa Blanca. One week of stay is not enough. I thank all of the staff for their assistance and for being so kind throughout our stay. Food was immaculate in the restaurants. Drinks were also very good. Rooms were beautiful as described and the pools were amazing! Definitely recommend to anyone and will definitely be coming back
Stayed 6 nights in Sep 2024

10/10 Excellent

Aileen

Stayed 4 nights in Aug 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10!! They really make you feel at home! Everything about this place is superb!
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony, WOODBRIDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service since you arrive. Very polite and professional. The resort itself is amazing, nice variety of restaurants. The staff is amicable and always with a smile whenever they address you. The room was beautiful, and our concierge Adrian always took care of us and provided information about all hotel activities during our stay. Easy to book activities outside of the hotel thanks to the Amstar team.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christine Joy Marinas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exceptional hospitality and attention to detail.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lori Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a late arrival and were greeted but the receptionist. The resort is stunning and all of the employees were so friendly and helpful! The breakfast buffet was wonderful, the lunch choices were very good as well. Our diners were all so good, the Italian restaurant Portifino was our absolute favorite meal. Our room was lovely and left nothing for our wants or needs. The beach was beautiful, it did have some sea weed but it is the ocean and there was a slight small Storm out in the gulf so totally understandable. We highly recommend this resort!
Stayed 4 nights in Sep 2024

6/10 Okay

Justin

Travelled with group
Liked: Staff & service, property conditions & facilities
For it being all inclusive, you still had to pay. Pay for a massage, pay for some dinners and drinks. I assumed all inclusive meant “all free” I guess I was wrong.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mario, Weehawken

Travelled with partner
Liked: Cleanliness, amenities
I highly recommend this hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very excellent experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the staff very accommodating and very friendly. Service was great and they catered to all your needs. Also although, service at main restaurants at time could be a little slow. Drinks were great. Beach was very well maintained and freed of seaweed.
Stayed 7 nights in Aug 2024

10/10 Excellent

Young

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality and cleanliness of resort
Stayed 5 nights in Aug 2024

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 days for my 30th birthday in August and it was an amazing time! The food, staff and ocean had to be my top favorites! I want to say a HUGE shout out to Roberto Carlos, our server at the bar pool. He was so friendly and attentive and made our stay at Secrets the best! We looked for him all 5 days to sit in his section. This man deserves a raise!! I also want to shout out Casandra in hospitality and Erika and Joel in entertainment. Erika has quite the energy to keep the good times rolling! My favorite restaurants were SeaGrill I went there many times for there Bone Marrow plate it was delicious and the French restaurant for the lobster ravioli. I recommend bringing a Yeti to keep your drinks cold. The only down side was the mosquitoes, I got bit 23 times and was actively spraying mosquito repellent. Overall I give 5 stars to our experience here. Were going to miss Roberto Carlos he was the best!.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Stayed 4 nights in Aug 2024

10/10 Excellent

Chefhubi

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 6 nights in Aug 2024