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"The hotel was so lovely and the staff was very friendly and helpful this is wonderful all round"

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"Staff extremely friendly & lovely. Doors, woodwork and changing area in sports area could do with a upgrade but rest of bedroom lovely "

"Staff at reception, restaurant and also breakfast were all amazing. Housekeeping also came to make a bed up after a room change and was lovely and friendly. Whole place was immaculate. Spa was busier than we would’ve liked so struggled for a sunlounger, room was too warm too."

"A beautiful hotel. The staff were great, nothing too much trouble. Room was perfect, clean, spacious, complimentary drinks and snacks. Reception smelt lovely when you entered 😄 only 10 mins walk into the centre of historic Chester. Would definitely stay here again 👍"

"Brilliant staff "

"Great location in middle of Chester City Centre Really helpful and friendly reception staff Decor is in need of updating but hotel is clean Plenty of choice at breakfast and the restaurant staff couldn’t have been more pleasant and helpful"

"Great location, nice staff. Some rooms still need updating "

"Close proximity to station hotel has character. Recommend."