See all properties

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

View from room
On the beach, beach cabanas, sun-loungers, beach umbrellas
Free minibar, in-room safe, desk, blackout curtains
8 restaurants, breakfast, lunch, dinner served; Italian cuisine
Outdoor pool, pool umbrellas, pool loungers
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
The price is ₹51,814
Price available on 06/11/2024

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Turquoize Sky Swim Up Ocean Front Master King

Free minibar, in-room safe, desk, blackout curtains

Turquoize Sky Swim Up Ocean Front Master King

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 64 sq m
  • Ocean view
  • Sleeps 3

View all photos for Turquoize Ocean Front Master King

Free minibar, in-room safe, desk, blackout curtains

Turquoize Ocean Front Master King

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 64 sq m
  • Ocean view
  • Sleeps 3

View all photos for Turquoize Sky Ocean Front Master Double

Free minibar, in-room safe, desk, blackout curtains

Turquoize Sky Ocean Front Master Double

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Ocean Front Master Double

Free minibar, in-room safe, desk, blackout curtains

Turquoize Ocean Front Master Double

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

Free minibar, in-room safe, desk, blackout curtains

Turquoize Sky Swim Up Ocean Front Master Double

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Turquoize Sky Ocean Front Master King

Free minibar, in-room safe, desk, blackout curtains

Turquoize Sky Ocean Front Master King

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 64 sq m
  • Ocean view
  • Sleeps 3

Similar properties

Aerial view
Hyatt Zilara Cancun - Adults Only - All Inclusive
Pool
Hot tub
All-inclusive
Spa
9.4 out of 10, Exceptional, (1919)
The price is ₹37,878
₹37,878 total
includes taxes & fees
1 Nov - 2 Nov
Hyatt Zilara Cancun - Adults Only - All Inclusive

About the area

Map
Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 2 min walk
  • Cancun Convention Center - 7 min walk
  • Forum Beach - 8 min walk
  • Caracol Beach - 9 min walk
  • Hotel Zone Beaches - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Hooters - ‬7 min walk
  • ‪Mandala - ‬7 min walk
  • ‪The Moongate - ‬1 min walk
  • ‪Monkey Business - ‬6 min walk
  • ‪Krystal Cancún - ‬4 min walk

About this property

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Luxury all-inclusive property near La Isla Shopping Mall
Close to Gaviota Azul Beach and Cancun Convention Center, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive provides 2 poolside bars, a corner/local shop and a rooftop terrace. With a beachfront location, beach cabanas and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, hydrotherapy or a body treatment at Zen Spa, the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. The gym offers fitness classes and yoga classes; other things to do include parasailing, beach volleyball and scuba diving. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • An outdoor tennis court, beach towels and a 24-hour front desk
  • Tour/ticket information, ATM/banking services and newspapers in the reception
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 160 rooms feature comforts, such as private outdoor hot tubs and 24-hour room service, in addition to perks, such as furnished balconies and laptop-compatible safes.
Other amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, balconies and LED light bulbs

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorised water sports are included.

Lessons/classes/games

Aerobics
Cooking
Pilates

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bastille - Adults only
  • Lorenzo's
  • Punta Vista
  • The Moongate
  • Tradewinds

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • Lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 17 years old are not allowed in the spa

Property is also known as

Turquoize Hyatt Ziva Cancun Resort
Turquoize Hyatt Ziva Resort
Turquoize Hyatt Ziva Cancun
Turquoize Hyatt Ziva
Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property
Turquoize Hyatt Ziva Cancun Adults All Inclusive
Turquoize Hyatt Ziva Adults All Inclusive
Turquoize at Hyatt Ziva Cancun Adults Only
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
Turquoize at Hyatt Ziva Cancun
Turquoize Hyatt Ziva Adults I
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive

Frequently asked questions

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

As of 30 Oct 2024, prices found for a 1-night stay for 2 adults at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive on 6 Nov 2024 start from ₹51,813.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include aerobics classes, cooking classes, pilates classes and more.

Where is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is just steps away from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. Cancun Convention Center and Forum Beach are also within 15 minutes.

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 812 out of 1005 reviews" "
Rating 8 - Good. 106 out of 1005 reviews" "
Rating 6 - Okay. 34 out of 1005 reviews" "
Rating 4 - Poor. 22 out of 1005 reviews" "
Rating 2 - Terrible. 31 out of 1005 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Drew Alyn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliest staff of any resort we have ever stayed. Our tower was adults only, but all but one dining option and one pool allowed kids.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dolores S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It does have a private areas for couples fantastic
Stayed 3 nights in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

sameer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Zichang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff are very friendly, food was alright. Very close to downtown, 10 mins walk to coco bongo
Stayed 5 nights in Sep 2024

10/10 Excellent

Scarlett, FUQUAY VARINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, food and location
Stayed 4 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that it’s really not “adult only” only certain area.
Stayed 5 nights in Sep 2024

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok!!
Stayed 10 nights in Sep 2024

8/10 Good

xueyan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo hermoso y limpio, el personal muy hamable y servicial, le doy 10 de 10 simplemente esepcional.
Stayed 5 nights in Sep 2024

10/10 Excellent

Javee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I’ve visited in Cancun! Would definitely recommend and return to stay again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely stunning! From the time we arrived the staff was very kind and very thoughtful! Our butlers David and Anna were amazing beyond belief! They did everything to make us feel at home and have no worries! They went above and beyond into giving us a one of a kind experience. We we can’t wait to see them again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Rachana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best all inclusive resort in Cancun. The facilities, amenities, activities and service are impeccable. All diets and ages are considered. This is my second time here- I will definitely be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very friendly
Stayed 3 nights in Sep 2024

10/10 Excellent

Shi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful place to stay, also everyone was very friendly and eager to help with any thing we needed my butler Joel was also amazing to have on board for us and our needs…now I need to detox from all the wonderful food and drinks lol!! Thanks for an amazing birthday trip!
Stayed 3 nights in Aug 2024

8/10 Good

YANN

Liked: Cleanliness, staff & service, property conditions & facilities
We will always remember fondly our butler Diego who made sure our stay was the most memorable. He would go ahead and beyond every day. We even had a surprise champagne, sweets and flowers on our bed to celebrate our anniversary. Thank you, Diego. We will definitely be coming back!
Stayed 5 nights in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a really great time staying at this hotel thanks to Oscar for helping us at all times in whatever we needed Staff really friendly and all food is really good
Stayed 6 nights in Aug 2024

10/10 Excellent

James Henry Mickens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the food, room and staff. The beach is the nicest i've seen, Great location. My only complaint is there is not enough music being played at the pool bars. Its too quiet for my liking.
Stayed 4 nights in Aug 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Expedia for the absolute wonderful top notch services as usual I would never plan without you, this hotel was recommended by an Expedia agent and it was a very pleasurable experience from beginning to en the location, the service was amazing, food and beach will definitely come back over an over to this hotel they went above and beyond to meet all our expectations, we stayed at the turquoise adults only and it was amazing. Very clean top notch hotel. 10 wonderful days we stayed.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Sheryl

Stayed 4 nights in Jul 2024

6/10 Okay

Sheryl

Travelled with partner
Liked: Staff & service
THIS IS NOT AN ADULTS ONLY PROPERTY!!!! There isn't even an adults only side, just a roof top pool, night club and a restaurant that is adults only. There are beautiful pools, but all are full of kids. You can't even get a drink at the swim up bar without children sitting on the stools, crying, kicking and splashing you from swimming and playing right at the swim-up! This place is over run with kids, which is not a problem, unless you think you are booked at an ADULTS ONLY PROPERTY. There isn't much for adults to do. This is a nice family property. However, its terrible how they rip you off with EXTREME overcharging. I brought a floatation tube for $50 which is actually $15 in the U.S. I needed cash for tips, etc. I got $300 from the ATM, it cost to me a $36 fee. Nevertheless, the staff if great, especially our butler Marie. Arturo made great drinks!
Stayed 4 nights in Jul 2024

10/10 Excellent

Amir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and views, unbelievable friendly and efficient service, lots of restaurants and food options, many pools and different beaches just an incredible experience
Stayed 6 nights in Jul 2024