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Hotel Green 16

3.0 star property
Hotel with free parking, near La Isla Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Green 16

Outdoor pool
Exterior
Comfort Room, 1 King Bed | Bed sheets
Lake
Land view from property

Reviews

5.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Bed sheets

Standard Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
Pet friendly
  • 27 sq m
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | Bed sheets

Comfort Room, 1 King Bed

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | Bed sheets

Signature Room, 2 Double Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Golf view
  • Sleeps 2
  • 2 Double Beds

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About the area

Map
Ave. Pok Ta Pok Lote 4, 5 y 6, Cancun, QROO, 77500

What's nearby

  • Tortuga Beach - 4 min drive - 2.4 km
  • Cancun Convention Center - 5 min drive - 3.7 km
  • Cancun Interactive Aquarium - 8 min drive - 6.1 km
  • Chac Mool Beach - 8 min drive - 5.5 km
  • La Isla Shopping Mall - 9 min drive - 6.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 27 min drive

Restaurants

  • ‪Club InterContinental - ‬19 min walk
  • ‪Snack Grand Park - ‬7 min drive
  • ‪El Mirador - ‬7 min drive
  • ‪Lobby Bar - ‬7 min drive
  • ‪Café Solé - ‬7 min drive

About this property

Hotel Green 16

Hotel near La Isla Shopping Mall
Located close to Aquaworld and Plaza Las Americas, Hotel Green 16 provides a terrace, a garden and laundry facilities. Free WiFi in public areas is available to all guests, along with a bar and a restaurant.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and a billiards/pool table
  • A 24-hour front desk and tour/ticket information
  • Guest reviews give good marks for the helpful staff
Room features
All guest rooms at Hotel Green 16 have comforts, such as air conditioning.
Other amenities include:
  • Showers and shampoo
  • 32-inch TVs with digital channels

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 4 floors
  • 5 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Access via exterior corridors
  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 200, per pet, per day, plus a deposit of MXN 1000 per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 700 per room (one-way)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 200 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Extended Stay Green 16 Aparthotel Cancun
Extended Stay Green 16 Aparthotel
Extended Stay Green 16 Cancun
Extended Stay Green 16
Hotel Green 16 Extended Stay Cancun
Hotel Green 16 Extended Stay
Green 16 Extended Stay Cancun
Green 16 Extended Stay
Hotel Green 16 Hotel
Hotel Green 16 Cancun
Hotel Green 16 Hotel Cancun
Hotel Green 16 Extended Stay

Frequently asked questions

Does Hotel Green 16 have a pool?

Yes, this property has an outdoor pool.

Is Hotel Green 16 pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 200 per pet, per day.

How much is parking at Hotel Green 16?

Self-parking is free at this property.

What time is check-in at Hotel Green 16?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM.

What time is check-out at Hotel Green 16?

Checkout is at 11:00 AM.

Does Hotel Green 16 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per room applies.

Where is Hotel Green 16 located?

Located in Zona Hotelera, this hotel is within 6 mi (10 km) of La Isla Shopping Mall, Aquaworld and Plaza Las Americas. El Rey Ruins and Delfines Beach are also within 9 mi (15 km).

Hotel Green 16 Reviews

Reviews

5.8
Rating 10 - Excellent. 67 out of 406 reviews" "
Rating 8 - Good. 92 out of 406 reviews" "
Rating 6 - Okay. 84 out of 406 reviews" "
Rating 4 - Poor. 54 out of 406 reviews" "
Rating 2 - Terrible. 109 out of 406 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Shenhat

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I seen it for 5 minutes and I left and booked somewhere else. Worst place I’ve ever seen.
Stayed 5 nights in Sep 2024

10/10 Excellent

regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing! Thank you guys !!!
Stayed 2 nights in Oct 2024

10/10 Excellent

regina

Liked: Amenities
The Receptionist team ! Is amazing always ready to help ! Always with a Smile . Make my stance always Fantastic and Fun also the housekeeping are super great at their Job for all that Thank you !!! See you Next !! Kindly, Regina x
Stayed 1 night in Oct 2024

6/10 Okay

Maribel Campos, Rogers

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
the property looked very old nothing updated rooms did not look like pic only two towels for bath given nothing else as for new ones when they cleaned they left same towel we had just asked for and used instead of replacing pool super small paid for a night i didnt stay due to flight cancellation
Stayed 5 nights in Jul 2024

10/10 Excellent

diana

Stayed 1 night in Jul 2024

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Nehad

Stayed 1 night in Mar 2024

6/10 Okay

Nancy Villalobos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Workers were great! But the hotel wasn’t, spend the extra money and go elsewhere
Stayed 5 nights in Feb 2024

2/10 Terrible

Renae

Stayed 1 night in Dec 2023

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is a disrepair. There seems to be mold on the buildings. My door of my room would not lock so I couldn’t leave the hotel because my belongings were not secure. They were able to repair the door but it was too late for me to go anywhere. My room had unfinished drywall and I didn’t have any towels in my room. When they delivered a towel it had holes in it. The worst hotel I have ever experienced. The staff was professional and kind, it’s not their fault.
Stayed 1 night in Dec 2023

2/10 Terrible

Layla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

8/10 Good

David

Stayed 1 night in Nov 2023

2/10 Terrible

Loren

Disliked: Cleanliness, amenities, property conditions & facilities
Ypu obviously have NOT had any travel representative inspect the property or investigate the condition of said property! Apparently, there are squatters occupying the property. I would like a refund! I can be more specific and will be on the internet!
Stayed 7 nights in Oct 2023

6/10 Okay

Luis

Travelled with partner
Not such a great place
Stayed 3 nights in Sep 2023

10/10 Excellent

Pasfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Hotel was lean and the staff were helpful all the time a bit far from the nearest beach but no complaints
Stayed 17 nights in May 2023

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff was unfriendly. It seems they are used to deal with unhappy customers. They did not accept credit or debit card, cash only. The parking lot is a real dumpster, and worst of all, very noisy until late night.
Stayed 1 night in Aug 2023

2/10 Terrible

Marisol

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a fraud. The pictures on the website are not the the property we stayed at. These people are running this hotel under two names… Hotel, Nirvana, and Green 16 Hotel. We had dirty sheets in two separate rooms. My wife and I had to sleep on top of the bed without any covers. It was so filthy. The restaurant was outrageous as well. They tried to charge me $12 for a taco. I just left.
Stayed 1 night in Jul 2023

2/10 Terrible

Chakib

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023

2/10 Terrible

Alicia

Travelled with group
Disliked: Cleanliness, staff & service
The bathroom was full of mold. T V was not working. It is a complex that has some apartments owned to different people and they are rent it for long period. It does not look like hotel. Too much noise from people second floor. I rented a first floor. My staying was not satisfied.
Stayed 3 nights in Jun 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Don't expect much and you won't be disappointed.
The front desk staff are very friendly and accommodating, they work with what they have. The hotel is a very low budget hotel (old) and there's a LOT of black mold growing on and in the rooms. The rooms are generally clean but smell of mold. I wasn't disappointed by the hotel because the price was less than $50/night. We were only passing through for the night. A note about the restaurant in the hotel. The food was decent and reasonably priced. However, our server was very lazy and stayed on his phone the entire time we ate never checking if we needed drink refills or anything else. I was dismayed when he brought the check which included a 20% tip for himself which he did NOT earn. It's clearly a case that he didn't have to work for his tips, so he didn't. He was polite the two interactions we had with him (taking our order and bringing our check).
Stayed 1 night in Apr 2023

2/10 Terrible

stefan

Disliked: Amenities, property conditions & facilities
Well the price seemed right they said it was the last room available 4 floors up with no elevator after a long day climbing stairs at the zip line and hiking the Mayans ruins to boot there was literally was no one here empty units every floor. next to no pressure in the shower. TV would not work. no wash cloth when I came back at 12 AM my card wouldn’t work I walked four flights down they gave me another one that one didn’t work I went back down 4 floors again they came back up with a manual key that didn’t work and so I sit outside at 1 AM waiting to get let into my room spend the extra money don’t stay here
Stayed 1 night in Mar 2023

2/10 Terrible

Kobil

Disliked: Cleanliness, staff & service, property conditions & facilities
No good service
Stayed 1 night in Mar 2023

4/10 Poor

James Maxwell

8/10 Good

Saul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view from the room and it was big and clean!! The ac worked perfectly and the so did the wifi :)!!!!! I wish there was a mirror and cable in the room and the water from the shower sucked over all slept good

4/10 Poor

Joey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shabby building, very expensive, cockroaches, dirty
Stayed 2 nights in Dec 2022