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"Rooms are small but functional. The view is amazing. The subways (trains) and ferry to HK Island is just a few minutes walk."

"i like it very much, thanks for the free upgrade to a suite. I originally booked two rooms and was upgraded to a two bedroom and one living room, it was very convenient for us."

"Quick and easy check in. We checked in early, which wasnt a problem. Friendly, helpful staff. Food and drink was good. Great attractions visible from room and in walking distance. Fantastic location would definitely choose this hotel again."

"The highlight of the property was the service. Front desk staff and housekeeping was amazing and helpful. Everyone was very kind. The rooms were clean but somewhat dated. Hotel was very walkable and subway access was very easy. Good food options nearby. Very busy part of town but hotel was quiet. Enjoyed the water dispensing fountain. Would stay here again for the service and location."

"Very nice hotel in central area close to City Hall RMT. Room very clean. Bed comfortable. Bed linen changed daily. All staff very helpful. "

"I have known this hotel and stayed here a few times before during some of my trips to Hong Kong between 2006 and 2016. Since my first stay here, I’ve grown to love this hotel over the course my teenage development years whenever I came to Hong Kong. The King Room I had felt very homely and the bedding was comfortable. Waking up to the views of Victoria Harbor and Hong Kong Island every morning was indeed a real treat, as was having breakfast and canapés in the Horizon Club Lounge while enjoying the view. I especially enjoyed my dinner at Shang Palace during one of my nights here. It was also a privilege to check in at the Horizon Club Lounge as I had booked a Horizon Club Harbor View King Room, with the Horizon Club staff being extremely hospitable to my tastes and preferences. East Tsim Sha Tsui and Tsim Sha Tsui MTR stations were also right next door, which was a great advantage for me for my MTR travels in Hong Kong. Though I had not gone to Hong Kong for over eight years due to my overseas studies Down Under in Australia and the political tensions and riots between 2019 and 2020, the hotel maintained most of its charms exactly the way I remember them. Overall, I am extremely pleased with my stay at this hotel, and I can safely say that I made the right choice to stay here. Thank you for such a wonderful stay, Kowloon Shangri-La! You really are my most favorite hotel in Hong Kong! I will definitely come back again on future trips to Hong Kong whenever possible!"

"Joel overall is nice and clean. The room is small"

"I always love a Fairmont- wonderful room with a comfortable bed, robe & slippers, & amenities like a well-appointed gym. This one in particular has a fantastic location attached to a high-end mall with tons of food options, an MRT stop, and across the street from one of the hop on-hop off bus stops. Also walkable to the Gardens by the Bay if you stay hydrated! It took me about 25 min to walk there. The staff were also fabulous and so thoughtful: for example they noticed one morning I’d bought a large take out coffee so they left me extra coffee pods & creamers in my room for the next day! I didn’t even have to ask. They also left me little gifts like towel animals & orchid blossoms to make me smile & really feel special."

"Good location, nice staff and room is clean"