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Hilton Anaheim

4.0 star property
Suburban Anaheim hotel in Anaheim Resort with 4 restaurants

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Anaheim

BBQ/picnic Area
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Coffee shop
Designer toiletries, hair dryer, dressing gowns, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
The price is ₹11,698
Price available on 24/11/2024
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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, 1 King Bed

32-inch flat-screen TV with cable channels, TV, pay films

Premier Suite, 1 King Bed

Highlights

Lanai
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 119 sq m
  • Sleeps 7
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

32-inch flat-screen TV with cable channels, TV, pay films

Premier Suite, 2 Bedrooms

Highlights

Lanai
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 149 sq m
  • Sleeps 9
  • 1 King Bed and 2 Queen Beds

View all photos for Presidential Suite, Multiple Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 180 sq m
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | View from room

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 58 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Lanai Deck)

Terrace/patio

Room, 1 King Bed (Lanai Deck)

Highlights

Lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony

Highlights

Lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 119 sq m
  • City view
  • Sleeps 7
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 204 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View

Room, 2 Queen Beds, Park View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 32-inch flat-screen TV with cable channels, TV, pay films

Presidential Suite, 1 King Bed

Highlights

Lanai
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 180 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Lanai Deck)

Terrace/patio

Room, 2 Queen Beds (Lanai Deck)

Highlights

Lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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The price is ₹12,023
₹14,158 total
includes taxes & fees
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About the area

Map
777 W Convention Way, Anaheim, CA, 92802

What's nearby

  • Anaheim Convention Center - 2 min walk
  • Disney California Adventure® Park - 19 min walk
  • Disneyland® Resort - 4 min drive
  • Angel Stadium of Anaheim - 5 min drive
  • Downtown Disney® District - 6 min drive

Getting around

  • Anaheim Regional Transportation Intermodal Center - 11 min drive
  • Orange County, CA (SNA-John Wayne) - 19 min drive

Restaurants

  • ‪Pacific Wharf - ‬14 min walk
  • ‪Flo's V8 Cafe - ‬13 min walk
  • ‪Lucky Fortune Cookery - ‬14 min walk
  • ‪Cozy Cone Motel - ‬13 min walk
  • ‪Luigi's Rollickin' Roadsters - ‬13 min walk

About this property

Hilton Anaheim

Family-friendly hotel near Disney California Adventure® Park
Located close to Disneyland® Resort and Angel Stadium of Anaheim, Hilton Anaheim provides a poolside bar, a terrace and shopping on-site. Indulge in a massage, a body wrap and a facial at The Hilton Spa, the on-site spa. Make sure that you enjoy a meal at the 4 on-site restaurants, including lunch, dinner and light fare. Enjoy the health club, as well as activities such as basketball. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and a local area shuttle
  • An electric car charging station, express check-out and express check-in
  • Babysitting (surcharge), a vending machine and a TV in reception
  • Guest reviews give top marks for the helpful staff and location
Room features
All 1572 rooms include comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and hairdryers
  • 32-inch flat-screen TVs with premium channels
  • On-request microwaves, free infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Parking on site (USD 39 per night; includes in/out privileges)
  • Covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 27.50 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Mix Lounge
  • Mix Restaurant
  • Starbucks
  • The Pool Bar and Grill

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 140,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 16 September 2024 to 20 December 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Front desk
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 27.50 per person
  • Fee for in-room wireless Internet: USD 12.95 (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Self-parking fee: USD 39 per night (in/out privileges)
  • Valet parking fee: USD 48 per night (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • In-room microwave fee: USD 35 per stay
  • Rollaway bed fee: USD 45.0 per night
  • Facilities fee: USD 14.00 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Anaheim Hilton
Hilton Anaheim
Hilton Hotel Anaheim
Anaheim Hilton Hotel
Hilton Anaheim Hotel Anaheim
Hilton And Anaheim
Hilton Anaheim Hotel
Hilton Anaheim Hotel
Hilton Anaheim Anaheim
Hilton Anaheim Hotel Anaheim

Frequently asked questions

Does Hilton Anaheim have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hilton Anaheim?

As of 30 Oct 2024, prices found for a 1-night stay for 2 adults at Hilton Anaheim on 24 Nov 2024 start from ₹11,697.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Anaheim pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Anaheim?

Self-parking is available for USD 39 per night. Valet parking is available for USD 48 per night.

What time is check-in at Hilton Anaheim?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Hilton Anaheim?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Where is Hilton Anaheim located?

This family-friendly Anaheim hotel is located near the beach, within 3 mi (5 km) of Disney California Adventure® Park, Angel Stadium of Anaheim and Honda Center. Disneyland® Resort and Bowers Museum are also within 6 mi (10 km).

Hilton Anaheim Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1525 out of 3177 reviews" "
Rating 8 - Good. 651 out of 3177 reviews" "
Rating 6 - Okay. 455 out of 3177 reviews" "
Rating 4 - Poor. 268 out of 3177 reviews" "
Rating 2 - Terrible. 278 out of 3177 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff very helpful and room very clean
Stayed 1 night in Oct 2024

6/10 Okay

Stephen, Palm Springs

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was literally shocked at the state of the hotel. I al almost cried when I saw the “Deluxe” king with balcony. I can only describe it as beaten-up, worn out, outdated, sad, dilapidated. Appalling for a Hilton. I had reserved two rooms at a.non-refundable rate of $400 each for 2 nights. Total of around $800 with taxes for 2 nights. Bathroom was horrible. The door wouldn't close properly. Furniture worn and scratched. No minibar. 2 bottles of water available for $5. What on earth was this? The carpet in the hall smelled like mildew. It was all under construction, The “restaurant and bar” was in a banquet room with spotlights for ambiance. I was so embarrassed that I put family in the other room. Embarrassed at a Hilton! Only saving grace. The staff were excellent. So helpful. Breakfast was fast. Service again great. I would like the manager to call me and explain why I shouldn’t be entitled to a refund. I didn’t say a word, except “sorry” to my partner this was a birthday trip to Disney). And apologized to my other guests.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexis

Stayed 1 night in Sep 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities
Hotel seemed pretty aged but overall decent for the stay
Stayed 5 nights in Oct 2024

4/10 Poor

Susan

No refrigerator in the room and have to request. Water is not going from the sink. Too noisy under construction early morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gustavo

Stayed 1 night in Sep 2024

4/10 Poor

Doug

Disliked: Property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great service great staff
Stayed 1 night in Oct 2024

10/10 Excellent

Yvette

Stayed 4 nights in Sep 2024

10/10 Excellent

Lupe

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
will return
Stayed 2 nights in Oct 2024

10/10 Excellent

Anastasia, Taftville

Travelled with partner
Liked: Cleanliness, staff & service
We really enjoyed this hotel after a long day of travel. VERY comfortable beds!
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Room had a comfortable bed and it was actually pretty quiet. It needs some updating. We ate at the restaurant and the food as good
Stayed 1 night in Oct 2024

2/10 Terrible

Saisha

Travelled with family
Disliked: Amenities
Bad roons
Stayed 3 nights in Oct 2024

6/10 Okay

Alexis

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the location was perfect for our trip. The rooms were clean and well prepared.
Stayed 2 nights in Oct 2024

2/10 Terrible

feipeng

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The noise insulation is terrible, and the hot water is barely warm. If you stay at this hotel in October, you’ll likely feel cold when taking a shower. On top of that, they hit you with hidden charges at every turn. For example, before you even check in, you’ll have to park your car yourself and pay at least $12. After checking in, they'll slap you with an additional $39 fee. Unlike most Hilton hotels, there’s no complimentary breakfast. If you’re unsatisfied and want to cancel your stay for just one night, they’ll charge you a hefty $75 cancellation fee. In short, this place goes out of its way to squeeze every last dollar from you. I strongly advise against staying here.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jasmine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute nightmare of a stay!! The photos shown are MOCK PHOTOS for their desired renovations which have only just begun!! The place is that of a maze trying to find your way around with all of the construction and zones blocked off, it feels like a dark and grim dungeon. The 6 am jack hammering wake up call right outside of our room window was extra special. The humming of all of the drilling made us nauseous. All accommodations are not available despite Starbucks and one restaurant in the lobby. Our room was filthy and the bathtub and sink would not drain. Both beds were on a slant and you have to sleep in the middle to not fall out. I am furious with the inadequate representation of what this property actually looks like!! Do not stay here until refurbishments have been finished (mid 2025) unless you want to be extremely upset and disappointed! The hotel staff was incredibly rude , myself and ALL OTHER GUESTS submitted multiple complaints and they brushed everything under the rug. THEY DO NOT CARE ABOUT YOUR HORRIBLE STAY. They expect a lot of additional fees upon arrival. This hotel experience ruined our trip and I will never give Hilton my business again!! Disgraceful!! The false advertisement is means for reporting to the better business bureau…
Stayed 3 nights in Oct 2024

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Saracelli

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachanna Lea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 5 nights in Oct 2024

6/10 Okay

Tiffany

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Decent hotel overall for short stays but great staff
Stayed 1 night in Oct 2024

8/10 Good

Juliana

Liked: Cleanliness, staff & service, amenities
The stay was good, quiet, and staff was friendly. It is very close to many dining options and really close to the Disney parks. Unfortunately, I was there during updates and construction they were doing, so the dining options within the hotel were minimal and most were closed. I also didn’t enjoy the constant questions in the lobby about their rewards program. I was there for a conference and I was often in a rush. So that was a little inconvenient.
Stayed 3 nights in Oct 2024

4/10 Poor

Kolleen

Disliked: Property conditions & facilities
Hot water was not working in our room and neither was the heater.
Stayed 2 nights in Oct 2024