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"Upon checking in, Mr. Keira at front desk was very helpful to change my room for quiet side. I was warned that the room is a little smaller than another rooms and the bathroom is unit bath. Yes, room is smaller, but it is ok. However, the bathroom is very small and not enough ventilation. Later on I noticed the door is able keep open. It’s very heavy door. In generally the room is accessible."

"Great location and beautiful decorations."

"A great place to stay."

"The hotel is fantastic, it's in great condition considering it's age. The staff are more attentive than at most of the 5 star hotels I've stayed at and the food options on site are exceptional. Especially the small bar. The rooms are a little dated but it's more like being in a movie set during the showa period than run down everything has been kept up well. While it's in essentially the inner core of Tokyo its in a quiet location,you don't have endless bar and restaurant choices in the...

"What made it amazing in my opinion is how friendly the staff were to help out. I don’t speak any for of Japanese so it was a struggle for them to communicate with me but they tried their best to answer my questions or anything I would ask. The staff here have to be some of the best I have ever seen "

"Great Location. Short walk to Ueno Station and direct express train (Skyliner) to Narita airport. Short train ride to Akihabara, Tokyo Station, Asakusa and Sky Tree. Lots of restaurants near by. Short walk to street market (Ameyoko) Cons: Small hotel with small elevator and low door way, so not good for tall (Over 6’) people."

"The hotel is in a good location for transport links. We were able to travel around tokyo with ease. The hotel is in good condition and is very clean. Staff members were very friendly and even allowed us to check in early because they saw our children were very tired. The free coffee at reception was a nice touch. The room was very small and had no storeage space but i found this to be normal in Japan."

"Had a great time "

"Liked location. Disadvantages: the front desk staff doesn’t speak any English & no luggage delivery service to/from the airport."

"Very helpful and friendly staff. Daily room cleaning kept my stay feeling fresh. Laundry, vending machines, etc. were all on site at the hotel. "