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"Very friendly staff"

"Excellent location close to old market snd opp to river front "

"We reserved a room at this hotel through hotels.com. On the day of arrival, I recived a text message from the hotel asking me if I intended to arrive that day or not. I texted back taht I will. They texted back confirming my response. When we arrived at the property, I was told that my booking was canceled because I arrived late (at about 7:15 pm). I argued that I was never informed of the policy of late arrival but to no avail. Hence, I had to find another hotel to stay that night."

"The staff was not helpful at all. Our toilet and bathroom had serious leakage problems and the staff did not heed our request to fix it. We arrived early and requested to allow early check-in and we also agreed to pay for that but they did not made any provision."

"Torrible"