Ulysses Riviera Trip

Room was great, and the staff were very helpful.

So many things are great, and well, so much needs updating and improving. On a positive note, the suite with two rooms was accommodating to my family. The welcome Prosecco and fruit was appreciated. Location great and staff friendly. Unfortunately, the room was so dark, dreary and depressing. We had issues- toilet not flushing, shower not draining, and the bedding is disappointing. Brunch was nice, bar also disappointing. Some of the staff smelled like body odor and just over all not inviting. If this place was a three star hotel and the price indicated that, I would be ok, but it surely should not be a Leading Hotel of the World.

My wife and I stayed for 12 nights at this hotel to celebrate our 30th wedding anniversary. The hospitality started before we departed as we received an email a week earlier with a warm welcome and hotel instructions which are important because it is in a small town without big city facilities. We arrived late at night and since the restaurant was closed, the personnel offered complimentary finger food and a nice drink. Our room and all the common accesses in the hotel were impeccably clean and orderly. The equipment is modern (LED TV, Nespresso machine, climate control, exterior retractable awning…). The staff is very attentive and proactive to the guests’ needs (our car was turned around each time in the parking lot, cappuccino is served at breakfast without asking…). There are more subtle details that made our stay pleasant and without problems. There was a road blockage due to a fallen rock off a cliff and we were not able to go to the west of Praiano (Amalfi, Atrani, Ravello….the best part of Amalfi Coast) by car or bus. Suela, the owner, was very helpful in arranging alternate transport by shuttle, taxi and ferry. The wonderful staff made the difference in our sojourn and rendered it even more memorable. This is a family run hotel and the people are passionate and love what they do. We also loved the charm of Praiano and felt welcomed by the residents in the shops, or meeting them along the paths and steep staircases. . The locals made us feel like we belonged here.

Probably the best hotel I’ve ever stayed in. A beautiful hotel , helpful, courteous, attentive staff and very high standard in every way .

Staff was amazing. Lorenzo checked on us and was very helpful.