See all properties

Best Western Toluca

3.0 star property
Indulge in delicious Mexican cuisine and relax in style. Discover your new favorite spot where vibrant culture meets modern comfort.

Choose dates to view prices

Photo gallery for Best Western Toluca

Standard Room, 2 Double Beds, Non Smoking | In-room safe, blackout curtains, iron/ironing board, free WiFi
Terrace/patio
Front of property
Reception
Lobby
Best Western Toluca combines the charm of a local coffee shop with modern conveniences like a gym and business center. Unwind with dry cleaning services, explore nearby attractions via the area shuttle, or dine at Los Arcos restaurant – guests rave about this hotel’s warm atmosphere.

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Laundry
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is ₹5,398
₹6,478 total
includes taxes & fees
19 Feb - 20 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

Highlights

Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool

Radisson Hotel & Convention Center Toluca

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 479 reviews
The price is ₹4,010
₹4,812 total
includes taxes & fees
5 Mar - 6 Mar
Radisson Hotel & Convention Center Toluca
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Vialidad Adolfo Lopez Mateos No. 406, Zinacantepec, MEX, 51355

What's nearby

  • Nemesio Díez Stadium - 6 min drive
  • Autonomous University of Mexico State - 7 min drive
  • Metropolitan Bicentennial Park - 8 min drive
  • The Cosmovitral - 8 min drive
  • Galerias Metepec Shopping Center - 13 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 37 min drive

Restaurants

  • ‪Mariscos el Dorado - ‬4 min walk
  • ‪Las Tejas - ‬11 min walk
  • ‪La Calle de los Mariscos - ‬11 min walk
  • ‪Carnitas "El Pali - ‬5 min walk
  • ‪Ostionería Barco de Alvarado's - ‬4 min walk

About this property

Best Western Toluca

Property highlights
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at Best Western Toluca. The on-site Mexican cuisine restaurant, Los Arcos, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a business centre.
You'll also find perks such as:
  • Free self-parking
  • A local area shuttle, a gift shop and newspapers in the reception
  • A 24-hour front desk, multilingual staff and a vending machine
Room features
All guestrooms at Best Western Toluca include comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 10 km
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Arcos

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Best Western Hotel Toluca
Best Western Toluca
Best Western Toluca Hotel Zinacantepec
Best Western Toluca Zinacantepec
Best Toluca Zinacantepec
Best Western Toluca Hotel
Best Western Toluca Zinacantepec
Best Western Toluca Hotel Zinacantepec

Frequently asked questions

Is Best Western Toluca pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Toluca?

As of 12 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Toluca on 19 Feb 2025 start from ₹5,398.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Toluca?

Self-parking is free at this property.

What time is check-in at Best Western Toluca?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Toluca?

Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).

Where is Best Western Toluca located?

Situated in Zinacantepec, this hotel is 0.9 mi (1.4 km) from Cyberbox and 2.7 mi (4.4 km) from Monterrey Institute of Technology and Higher Education. Salón Imperial and Mexiquense Cultural Center are also within 6 miles (10 km).

Best Western Toluca Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 254 reviews
Rating 8 - Good. 70 out of 254 reviews
Rating 6 - Okay. 55 out of 254 reviews
Rating 4 - Poor. 18 out of 254 reviews
Rating 2 - Terrible. 27 out of 254 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I did not expect was restaurant dining not available and the bar being closed as well. Aside from this it was a pretty good place to stay at a comfortable price.
Stayed 2 nights in Oct 2024

8/10 Good

Orlando

Liked: Staff & service, property conditions & facilities
They should install a vending machine
Stayed 3 nights in Sep 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Totally enjoyed our stay and we will be back.
Stayed 3 nights in Jul 2024

8/10 Good

Juan Carlos, Los Ángeles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel but need up keeping in the room
Stayed 5 nights in Jun 2024

4/10 Poor

Norma

Business traveller
Disliked: Property conditions & facilities, room comfort
Hotel needs some upgrades.
The room was dated. Bed was very hard and uncomfortable. The pillows were hard. No AC. The hot water took too long. The towels were very hard and smelled. The only great thing was the breakfast. The ladies there were awesome. The reception staff were very friendly. We had the street view and at night it was so noisy
Stayed 3 nights in May 2024

6/10 Okay

Montserrat

Business traveller
The breakfast was outstanding; it is not the usual breakfast included at these hotels, but much better and varied. In addition, the servers were amazing. As I stated, the property is average; some things may need some improvement, such as the mattresses and towels.
Stayed 2 nights in Nov 2023

6/10 Okay

Juan Carlos, Los Ángeles

Travelled with family
Disliked: Amenities, property conditions & facilities
That’s no one to help you with the bags no elevator no room service because there no the restaurant so more things
Stayed 3 nights in Aug 2023

10/10 Excellent

Francisco, Vero Beach

Travelled with family
Liked: Cleanliness, staff & service
Location convenient they nees a little Too. Up. Old and short bathroom .

10/10 Excellent

Veronica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place and clean
Stayed 6 nights in Oct 2022

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great place to stay that is easy to get taxis and good dining close by. Staff are great and very helpful. Rooms very clean and comfortable.
Stayed 2 nights in Oct 2020

4/10 Poor

Hilda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

FAUSTO EMRIQUE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ruido por la noche
Fue buena, pero se escucha ruido e la avenida toda la noche
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

2/10 Terrible

Salvador

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Carlos David

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
In my case my stay was good. The only exception I would say is the lack of an air conditioner, other than that everything is good.
Stayed 2 nights in Jun 2018

8/10 Good

Josue Issac

Liked: Cleanliness, staff & service, room comfort
Kind and helpful Staff!
Staff was really kind and helpful. We checked in past 2 am, and it was pretty easy. We booked 2 double rooms for 5 people for one night in a business trip, but their beds are twin, so smaller than we expected. We kindly ask if they have a room with bigger beds since we were three in one. They offered us an extra room with extra towels, so that was really helpful and made our stay better! Breakfast was fine. A buffet with the things you usually have for breakfast. So no complains. Parking was really convenient. Local area is fine since there are gas stations really close and the highway to continue the trip. Gym was almost inexistent since the equipment is not working. Showers are short, so they dont' work for tall people. But other than that it was fine, Thank you!
Stayed 1 night in May 2018

2/10 Terrible

luis, chihuahua

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad hotel
I don't know how can be a Best Western... It was a bad experience. First of all, they didn't want to accept my reservation as I paid in Expedia, after a long discussion with the lady in the front desk, she gave me the room what I paid for. The hotel has no elevator, amazing because is a building with 3 floors. The rooms are very old. The 2 things that shocked me the most: the rooms hadn't no towels and the no rooms with no heater or air is unthinkable in a city as Toluca. Other things: the phone in the bed room doesn't work, internet access doesn't work properly. The only thing that I enjoy was the continental breakfast, very good...

4/10 Poor

Yovani

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here!!
No hot water!! Dirty shower towels. And the pillow had hair from the previous guest. Beds are really really hard. The hotel faces one really busy street so all day you can hear the sound of cars , trucks and motorcycles . On the good side front desk and staff are really friendly.

6/10 Okay

Armando

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

PABLO GILBERTO BLENDL

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No servía el wc No tiene calefacción No cuenta con elevador y estaba en el 3er piso La tina tenía fuga y se inundo el baño La atención ofrecida no solucionó el problema (enviaron a la ama de llaves a solucionar el problema) Considerando el valor del costo del hospedaje realmente mucho que desear para una cadena de este tipo
Stayed 1 night in Dec 2024

8/10 Good

veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Esta cerca de la salida hacia el nevado. El desayuno muy bien servido. La atención excelente. Falta mantenimiento a las instalaciones en general
Stayed 2 nights in Dec 2024

2/10 Terrible

Alejandro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La cama terrible y las almohadas peor
Stayed 1 night in Dec 2024

10/10 Excellent

Cristina

Stayed 1 night in Nov 2024

8/10 Good

Edgar Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones muy bien
Stayed 1 night in Nov 2024