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Ninamu Resort

3.5 star property
Beachfront hotel for sun and fun

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Sports facility
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Kayaking
All Inclusive Private Bungalow 'Tamanu' with Ensuite | Individually decorated, individually furnished, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • On private beach
  • Bar
  • Free airport shuttle
  • Housekeeping
  • Laundry
  • Breakfast included

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for All Inclusive Private Bungalow 'Vini Vini 1' with Ensuite

Individually decorated, individually furnished, free WiFi, bed sheets

All Inclusive Private Bungalow 'Vini Vini 1' with Ensuite

Highlights

Individually furnished
Individually decorated
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for All Inclusive Private Bungalow 'Miki Miki' with Ensuite

All Inclusive Private Bungalow 'Miki Miki' with Ensuite | Individually decorated, individually furnished, free WiFi, bed sheets

All Inclusive Private Bungalow 'Miki Miki' with Ensuite

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
Ceiling fan
Private bathroom
Daily housekeeping
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for All Inclusive Private Bungalow 'Tamanu' with Ensuite

All Inclusive Private Bungalow 'Tamanu' with Ensuite | Individually decorated, individually furnished, free WiFi, bed sheets

All Inclusive Private Bungalow 'Tamanu' with Ensuite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Free cots/infant beds
Ceiling fan
2 bedrooms
Private bathroom
Living room
  • 55 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 King Beds

View all photos for All Inclusive Private Bungalow 'Kahaia' with Ensuite

All Inclusive Private Bungalow 'Kahaia' with Ensuite | Individually decorated, individually furnished, free WiFi, bed sheets

All Inclusive Private Bungalow 'Kahaia' with Ensuite

Highlights

Furnished lanai
Individually furnished
Individually decorated
Free cots/infant beds
Ceiling fan
Private bathroom
Daily housekeeping
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for All Inclusive Private Bungalow 'Teahupoo' with Ensuite

All Inclusive Private Bungalow 'Teahupoo' with Ensuite | Terrace/patio

All Inclusive Private Bungalow 'Teahupoo' with Ensuite

Highlights

Furnished lanai
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Free cots/infant beds
Ceiling fan
Private bathroom
  • 50 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for All Inclusive Private Bungalow 'Oaha' with Ensuite

All Inclusive Private Bungalow 'Oaha' with Ensuite | Individually decorated, individually furnished, free WiFi, bed sheets

All Inclusive Private Bungalow 'Oaha' with Ensuite

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Free cots/infant beds
Ceiling fan
Private bathroom
Daily housekeeping
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for All Inclusive Private Bungalow 'Varo' with Ensuite

All Inclusive Private Bungalow 'Varo' with Ensuite | Individually decorated, individually furnished, free WiFi, bed sheets

All Inclusive Private Bungalow 'Varo' with Ensuite

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
Ceiling fan
Private bathroom
Daily housekeeping
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for All Inclusive Private Bungalow 'Kaveka' with Ensuite

All Inclusive Private Bungalow 'Kaveka' with Ensuite | Individually decorated, individually furnished, free WiFi, bed sheets

All Inclusive Private Bungalow 'Kaveka' with Ensuite

Highlights

Furnished lanai
Individually furnished
Individually decorated
Free cots/infant beds
Ceiling fan
Private bathroom
Daily housekeeping
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for All Inclusive Private Bungalow 'Kaveu' with Ensuite

All Inclusive Private Bungalow 'Kaveu' with Ensuite | Individually decorated, individually furnished, free WiFi, bed sheets

All Inclusive Private Bungalow 'Kaveu' with Ensuite

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
Ceiling fan
Private bathroom
Daily housekeeping
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for All Inclusive Private Bungalow 'Vini Vini 2' with Ensuite

Individually decorated, individually furnished, free WiFi, bed sheets

All Inclusive Private Bungalow 'Vini Vini 2' with Ensuite

Highlights

Individually furnished
Individually decorated
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Tikehau, Tikehau

Restaurants

  • Le Poreho

About this property

Ninamu Resort

All-inclusive hotel by the ocean
Free cooked-to-order breakfast, a free return airport shuttle and a terrace are just a few of the amenities provided at Ninamu Resort. This hotel is a great place to bask in the sun with a private beach, free beach cabanas and sunloungers. The on-site restaurant offers breakfast, lunch and dinner. Enjoy on-site activities, such as kayaking, boat tours and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy perks such as:
  • Barbecues, a water dispenser and a front desk safe
  • Multilingual staff, a billiards/pool table and beach towels
  • A TV in reception, tour/ticket information and a gift shop
Room features
All guestrooms are individually furnished, and offer amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals and snacks included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Snorkelling excursions
Surfing/body boarding
Windsurfing

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour free return airport shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 8:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Ecotours
  • Fishing
  • Kayaking
  • Library
  • Motor boating
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Snorkelling
  • TV in common areas
  • Windsurfing

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Ceiling fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for XPF 28000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: XPF 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: XPF 28000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ninamu Resort All Inclusive Tikehau
Tikehau Ninamu
Ninamu Resort All Inclusive
Tikehau Ninamu Hotel
Ninamu Resort Tikehau
Ninamu Tikehau
Tikehau Ninamu Resort
Ninamu All Inclusive Tikehau
Ninamu All Inclusive
Ninamu Resort
Ninamu Resort Hotel
Ninamu Resort Tikehau
Ninamu Resort Hotel Tikehau
Ninamu Resort All Inclusive

Frequently asked questions

Is Ninamu Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ninamu Resort?

Ninamu Resort doesn't offer parking.

What time is check-in at Ninamu Resort?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Ninamu Resort?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Ninamu Resort provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Ninamu Resort?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.

Where is Ninamu Resort located?

Nestled on the beach, this Tikehau hotel is steps from Tuamotu Archipelago.

Ninamu Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 50 reviews" "
Rating 8 - Good. 7 out of 50 reviews" "
Rating 6 - Okay. 2 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 3 out of 50 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, excursion was fun, good good, gorgeous place!
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First, Ninamu is a tiny Palm covered islet , situated in the most beautiful aqua water anywhere - that alone is worth the trip. The resort itself has 11 bungalows - each hand-built, and each different. You can hang out and snorkel there or go on excursions to see many’s rays, coral gardens or the Blue Lagoon. All food is provided and it is good. Cheffy is a real French chef, and comes up with terrific fish and desserts. The staff are all friendly and helpful. There is even a resident dog, Coleman, who makes it his business to meet all the guests and check out opportunities for belly rubs.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dimitri, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property with very thoughtfully and distinctively designed bungalows nested on a small private island with friendly sharks snorkelling with you every day. Very attentive and professional crew running your experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place!!! The staff was absolutely outstanding - super friendly and helpful. The food was first rate! The island is truly paradise on earth. We loved the excursions, the snorkeling was fantastic and the beaches were beautiful. Our bungalow was just perfect - and they did a great job cleaning every day. We had a fantastic time! Thank you Ninamu for an experience we will never forget!!!!
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Lucy

Liked: Amenities
Very remote and quiet
Stayed 1 night in Aug 2023

6/10 Okay

JOHN

Liked: Staff & service
hello friends: Hope you are all well.. first, I wanted to congratulate Laeticia for her great energy and always with a smile. She is a nice manager there...we appreciated her 🙂. I also congratulate the owner for the walls and ceilings with the shells. This was amazing. TEAHUPOO.jpg We had a good stay overall. Just wanted to point out something. This message is for Chris, the owner, to see what he thinks. As you may know we traveled due to our silver wedding anniversary and reason why I booked your most expensive room, and I booked it specifically due to the big jacuzzi (I knew you did not have hot water there, but still wanted to be there relaxing). As I say, it was because of this I booked the room and hoped to spend afternoons there relaxing and having the romantic time anticipated. NOWHERE on the site or emails or during reservation was it mentioned that it could occur (in summer or whatever) that there was a possibility that the jacuzzi was not available due to lack of rain or water. I understand nature happens but this should be very clear at time of booking that this is a possibility that the jacuzzi may not be used if it has not rained, or depending on the months, etc etc. Then I could have opted for another type of room (less costly) or another resort. Since the jacuzzi was not available for use I had to leave a day earlier and spend an extra 900 at a beach bungalow at the Pearl, so we can have better romantic set up etc. Since the tub was

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Robinson Crusoe-type bungalow on the sea with harmless baby black tip sharks swimming in the shallows in front of our room. The whole resort is a work of art.
Stayed 3 nights in Jun 2023

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ninamu is a paradise! We spent five nights here with four adults and one kid (3 yo). The grounds are beautiful, the bungalows are uniquely designed (though some don't have AC fyi), the food is absolutely delicious, the staff are friendly and helpful, and there is plenty to do. We went out on an excursion nearly every day and still had plenty of time to relax on the beach and snorkel right out front of the resort. There are plenty of watercraft available to explore the island and surrounding waters (kayaks, SUPs, snorkel gear) and lovely beach-side bungalows in case you need some shade. Our favorite excursion was the coral garden, but we also enjoyed swimming with the manta rays and snorkeling in "the pass." The bungalows are clean, comfortable, and airy. The staff are great about providing anti-mosquito inscents (those coils you burn), which did help with the mosquitoes. Do bring bug-spray! We loved the food. Plenty of fresh fish prepared many different ways and scrumptious desserts. The chef kindly made separate, simple dinners for our young one who doesn't have a very adventurous palate. He also made me a delicious cake for my birthday! The only hiccup was some confusion around booking the larger room, and this was probably my fault. The price is based on the number of people and the type of bungalow you want. We got it all sorted out on the island, so it was no big deal. Also, a coconut crab stole one of my daughter's water shoes - don't leave lightweight shoes outside!
Stayed 5 nights in Mar 2022

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome low key resort for relaxing and anything water related.
Stayed 5 nights in Oct 2021

10/10 Excellent

Sadigatou

Liked: Property conditions & facilities, room comfort
Unique magical experience!
The bungalows are very nice and hand made by Chris the owner. You won’t find anything like it elsewhere. We stayed in 2-story bungalow (the Tamanu) and it holds 4 bed that are comfortable. The food is excellent! Chef Jean-Francois has a very unique cooking style and he surprises you every day! The breakfast is even better! He makes you those delicious eggs and french pastries which are as tasty as they are back home in France. The hospitality is amazing! Claire and Mana work really hard everyday to make your experience comfortable and memorable. They are also very humble and always up to show you great stuffs! There are plenty of fish and black tips sharks along the island and we also had the pleasure to swim along the great mantas rays! The activités with this resort are really affordable so did a few! I highly recommend this spot! Thank you all!
Stayed 3 nights in Jun 2021

10/10 Excellent

Scotti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good people, great tropical island stay
Perfect Pacific Island getaway. Lovingly built eco bungalows, each one unique. The good was the best i had in all of French Polynesia. Was exactly what I was hoping for. One small note, they don’t provide conditioner or lotion so if you are partial to yours, you’ll want to pack those along. Thanks for the epic stay!
Stayed 4 nights in Mar 2020

10/10 Excellent

Souren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay - the service was amazing, the food was delicious!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property was unique and was really well organized
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ninamu is absolutely unique in French Polynesia! It is a private island, so you have the entire island for yourself, which creates a very special feel already. The best thing about it however is the staff and the owners, which are absolutely magnificent. The chef is amazing and prepared daily the best food we had during our stay in FP! The bartender is super and makes amazing cocktails and the owner, Chris, is very friendly and helpful and just a joy to spend time with. It's very hard to describe in words the feeling that you have at Ninamu. You really just have to go and visit!
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slice of Paradise for Active Adventurers
If you love natural beauty and adventure, and aren’t looking for a five star hotel, look no further. Ninamu is located in one of the most beautiful places on earth on its own private island. There are 8 custom built tree houses on the island, a common area where meals are served, and a shed with lots of toys at your disposal, including stand up paddle boards and kayaks. Each day the resort offers to take guests out on an adventure, which might be snorkeling, visiting a lagoon, or a local farm. These activities are included in what you pay, and 3 meals a day are also included. There are certain things that cost extra, such as deep sea fishing, scuba diving, and drinks at the bar. Some of my favorite memories were formed at Ninamu (such as snorkeling with massive manta rays and a pod of dolphins) and it will always hold a special place in my heart. This said, if you are looking for luxury or to be waited on, Ninamu is probably not for you, as the accommodations are not luxurious (there is no air conditioning, most of the bungalows are open air, and some things could use an update and/or repairs, such as the well worn stand up paddle boards) and service can be hit or miss.
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveller

Lovely Location but Disappointing Activities
The hotel was fine, with the pros being fine food prepped by a French Chef, lovely location, the major cons being very disappointing, repetitive activities and uneven service levels. The hotel bills itself as being a place for activities, but this seems a bit of a misnomer when two of the three days we were offered the exact same activity. Only on one day was there a real effort to provide unique and interesting activities. This aspect of the stay was very disappointing given the price point of the resort. Perhaps the marketing of activities as part of the stay should be deemphasized by the hotel in its write ups or it should improve the quality of its offerings. The location and food are still quite nice, but sadly the activities were lacking given the prior build up of this in hotel ads etc. prior to our arrival.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pacific getaway
Ninamu is a place for ocean people who want to avoid the crowd and experience some of the best snorkeling in the world. It is on an island about a quarter mile way from the end of the village on Tikehau. No dead coral here, so many kinds and colors of fish beggar description. Bungalows are made of native materials and hidden away in a lush jungle setting. No dress code, no closets. Clothes are hung on the many branches and coral protuberances available. Bottled water for drinking is available in the lobby. Since Ninamu is operated a a nature preserve, insect repellent is necessary. I recommend DEET. Beaches are sand to the water's edge, but then become small coral fragments, so full foot beach shoes are a must. the resort has some but not all sizes. Wi-fi is available off and on, but slow. Excursions are planned everyday and announced at breakfast. Manta rays, Bird Island, snorkeling, Blue lagoon, etc. Guests usually eat together and produce some great conversations. Service is above reproach, needs are addressed immediately. We mentioned that we'd like to see a coconut crab at some point. Noah ran off and came back with one to admire and photograph. Fish is prevalent for lunch and dinner and expertly prepared, and if prepared by Jean Francois (Cheffie) you are having the very best. Chris the manger says he came to the island with just a chainsaw and bulldozer and made it what it is today. "one call does it all" for sure. Kind and feisty Greta is his helpmate.
Stayed 9 nights in May 2018

10/10 Excellent

Cheryl, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Challenging but so worth it!
The isolated tropical island is not for everyone. The UV is severe, the beaches are hard coral and mosquitoes are common. Because of that you are more likely to meet likeminded people who are perfect to share the experience with. Ninamu is a special place. I spent 9 days with the best people I've met in years. A perfect compromise between Polynesian lifestyle and "chain hotel" comfort. Never bored and the serenity revived my inner strength.

10/10 Excellent

Margo Polo :), Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feeling singled out - for a good reason
I had a wonderful time at the Ninamu Resort. I felt welcome from the moment I was picked up at the airport to the sent off three days later. I was the only guest during my stay, but the couple who was in charge always made sure that I was being offered the free excursions that came as part of the booking (a trip to the organic farm, the bird island, the manta ray cleaning station, kayaking, snorkeling, etc) . I even was offered individualized yoga instructions :) How would you feel if you have an awesome cook asking what type of food you want and cooked up the most delicious dishes - breakfast, lunch and dinner :) The maintenance staff on the island was professional and respectful of my privacy - well, I had about half of the island all to myself - really!!!! Housekeeping was done daily when I was busy doing all kinds of explorations (see above). I cannot emphasize how much I enjoyed my stay there. Truly, Robinson Crusoe in STYLE.

10/10 Excellent

Suzanne, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantasy Island
From moment the small plane arrives until it leaves, Ninamu Resort is magical. The main building and 6 bungalows are made of coral, wood and woven palm with whimsical art work and comfortable furnishings. The island is small enough to walk or swim around but has a variety of woods and beach to walk around. And the staff is kind, helpful and fun. Great food too.

2/10 Terrible

Juliana

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WATCH OUT! Super bad vibes and super sneaky… If you didn’t make it early for breakfast it would run out… no fruits no jams no cheeses no breads…. And if you made it late to breakfast they wouldn’t even make you eggs although you payed for it because it’s included… also I mistakenly put only one person when I reserved and payed through Expedia..: DONT make that mistake because once there the extra rate they charge per person per night is way higher then the price in Expedia… I was charged 1500$ for three nights wen Expedia price for my specific room was 306$ and added the other person would literally just be 1000$ I told her she didn’t care when I asked I shared my strange experience to my dive guide he told me horrible stories of previous clientes being mistreated… and multiple complaints… example a lady finding RATS nest in the room and instead of being given option to change room the lady said well this is the jungle what do you expect so she said look my younger daughter and I will change hotel tomorrow she said okay but NO REFUND! For me personally she screamed SHHH as I was trying to ask why she was over charging and telling her that she should have let us pay from the start when we said but she INSISTED we pay in the end… obviously because she knew she would be overcharging and in the end there is not much to be done but if from the start we had known we would have just fixed the reservation on Expedia and payed online the normal rate… I DONT RECOMEND this place at all
Stayed 3 nights in Sep 2024

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 nuits et 3 jours entiers parfaits sur le motu. Personnel hyper sympa ce qui rend le moment convivial. Les activités proposées par l’hôtel sont top. Le chef de cuisine est top. Un vrai bonheur. Je recommande vivement.
Stayed 2 nights in Aug 2024