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"Lovely hotel well situated very grand staff are friendly room was clean "

"I needed a couple of files printed and the reception staff were extremely helpful."

"Super friendly staff who were able to accommodate my late arrival. Clean and well-furnished room with fridge and bath and other conveniences. Directly across from the train station and within a few minutes walk from popular shopping, nightclubs, restaurants, and convenience stores. Nestled between the gay district and historic sights, 10-15 minute walk from Chinatown, Eldon Square, and St. James's Park."

"Really enjoyed the pool and staff were nice."

"Excellent stay"

"We stayed here on the busiest night of the year in Newcastle with the football parade. They let us check in early with our bags. The first room had a window seal issue and they immediately moved us when we complained about the noise. We got a room on the top floor. Perfect quiet and comfort. The room was well equipped. There was a nice restaurant with great food. Getting a taxi in the morning was very easy with their service. Very convenient to the train station. We would definitely stay here again. "

"Lovely stay. Great staff especially on the reception desk. Friendly, helpful what more could you want! "

"Brilliant place. "

"Absolutely lovely, rooms were comfortable and had lots of space. Reception was warm and friendly on arrival. Loved the decor in the bar area. Breakfast was great lots of choice and staff were great. Great location, everything was walkable close to town and the University. Parking was easy and opposite the hotel . Lots to do and see. Would definitely stay again. Thank you "