Airport Hotels, Suzhou (SZV)

"Negative: though not the hotel’s fault but something to keep in mind. Some of the hotel guests can be a bit rude and self centered. I was next inline for check in but a hotel guest just walk right up to the counter from the side as I was about to take my turn. I also noticed some hotel guests can be very loud. I have stayed at this hotel twice to date and it happened twice. Positive: the manager at the hotel did a nice job of handling my situation when I was checking in. She was...

"Very helpful staff. The stay would be perfect if smoking can be stopped more promptly. "

"Simple room with nice housekeeping services. Location was great, with a lot of food and a shopping mall beside it."

"Big and beautiful room, clean and nice view from window. Excellent in all aspects. "

"The king size bedroom was perfect for my experience, also room, bathroom and bedding are most clean changed every day. Dining and breakfast was brilliant."

"Overall is good- friendly staff, good service, big & clean room. Though not inconvenience as limited amenities, however there are buses and tram access to sightsee & city areas."

"The bed was comfortable but the breakfast was terrible. Staff were poorly trained. "

"This hotel is well situated near a large shopping center and a metro stop. Also, there are nearby bus stops as well. The hotel itself seems to be well-maintained and the room is mostly comfortable. I say mostly because it always seems so hot in the rooms, even in the dead of winter. I always have to ask for a fan to offset the heat. I adjust the thermostat, but it doesn't seem to help. The breakfast buffet that was included with my stay is mostly terrible; it's VERY Chinese/Asian style. ...

"今回　ホテルに予約してから伺いましたが、予約が入ってないからエクスペディアに確認するようにと言われました。 結局はホテルのミスの様でしたが、それに対するコメントはなにもありませんでした。 ホテル自体は清潔で立地もいいだけに残念です。"