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Royal Palace Helena Sands

5.0 star property
Hotel with private beach and full-service spa

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December 2024

Photo gallery for Royal Palace Helena Sands

Exterior detail
View from property
Double or Twin Room, Sea View | Minibar, in-room safe, desk, blackout curtains
2 restaurants, breakfast, dinner served; international cuisine
Interior detail

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Duplex Suite, Sea View

Duplex Suite, Sea View | Living area | LCD TV

Duplex Suite, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Hairdryer
  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite, Sea View (for 3 people)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (for 3 people)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Hairdryer
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, Beach View

Suite, Beach View | Living area | LCD TV

Suite, Beach View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 40 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | Minibar, in-room safe, desk, blackout curtains

Double or Twin Room, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Hairdryer
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Hairdryer
  • 21 sq m
  • Water view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed

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About the area

Map
Sunny Beach, Sunny Beach, 8240

What's nearby

  • Sunny Beach - 3 min walk
  • Platinum Casino - 15 min walk
  • Action Aquapark - 3 min drive
  • Luna Park - 6 min drive
  • Sunny Beach South - 14 min drive

Getting around

  • Bourgas (BOJ) - 32 min drive

Restaurants

  • ‪Coco Beach Bar - ‬9 min walk
  • ‪Friends Bar - ‬10 min walk
  • ‪The Voice Bar - ‬7 min walk
  • ‪Sunrise Beach Bar - ‬11 min walk
  • ‪Lobby bar Evrika - ‬11 min walk

About this property

Royal Palace Helena Sands

Luxury family-friendly hotel by the sea
You can look forward to a free breakfast buffet, an attached winery and a terrace at Royal Palace Helena Sands. This hotel is a great place to bask in the sun with a private beach and sunloungers. Indulge in a detox wrap, a body wrap and Ayurvedic treatments at the on-site spa. Make sure that you enjoy breakfast, dinner and international cuisine at the two on-site restaurants. Free in-room WiFi is available to all guests, along with shopping on-site and a garden.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and beach umbrellas
  • Concierge services, luggage storage and a billiards/pool table
  • Wedding services, a reception hall and smoke-free property
Room features
All 170 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths and free toiletries
  • LCD TVs with satellite channels
  • Balconies, free infant beds and daily housekeeping

Languages

Bulgarian, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (BGN 20 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Dolphin Restaurant
  • Restaurant Poseidon

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 807 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 1 October and 30 April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: BGN 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Palace Helena Sands
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Hotel Sunny Beach
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena ds Hotel
Royal Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel Sunny Beach

Frequently asked questions

Does Royal Palace Helena Sands have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

Is Royal Palace Helena Sands pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Palace Helena Sands?

Self-parking is available for BGN 20 per day. Limited spots are available.

What time is check-in at Royal Palace Helena Sands?

Check-in start time: 2 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Royal Palace Helena Sands?

Checkout is at noon.

Does Royal Palace Helena Sands provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Royal Palace Helena Sands located?

Nestled on the beach, this Nessebar hotel is within a 15-minute walk of Sunny Beach and Platinum Casino. Sveti Vlas Central Beach and Action Aquapark are also within 2 miles (3 km).

Royal Palace Helena Sands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 73 reviews" "
Rating 8 - Good. 16 out of 73 reviews" "
Rating 6 - Okay. 2 out of 73 reviews" "
Rating 4 - Poor. 3 out of 73 reviews" "
Rating 2 - Terrible. 1 out of 73 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Megi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Well maintained. 2 min from the beach. Clean. Stuff was very helpful. Great food.
Stayed 5 nights in Aug 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Resort and location
Excellent Resort in a great location, on the beach. Own area on beach which was kept very clean and had free sunloungers and umbrellas available for Hotel Guests. In the hotel the cleanliness was at its best and food was very fresh, lots choice, service was great. Staff friendly and helpful. Pool area was lovely, lots sunloungers and fresh towels with outside showers that were both hot and cold. Seperate changing and shower room near pool for use on departure day after checkout.
Stayed 7 nights in Sep 2022

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

Patrick, Beausejour

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent we received a free upgrade to the president suite. It was absolutely wonderful.
Stayed 1 night in Aug 2022

10/10 Excellent

Katia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great place! All of us loved it!
Stayed 4 nights in Aug 2022

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is run down
The hotel is very run down. Staff was nice but this hotel is a 2 star on every level. Pool was not heated so nobody would swim. The halls have no ac so boiling. Sunny beach is a fun place but it is a dump. The food is gross except for the fish restaurant that is not part of the deal. That place is great. Buffett is sub par. Anyone who says the food is good is nuts.
Stayed 5 nights in Jul 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was spotless and it felt v safe.food good The Hotel it self we couldnt fault Staff a fifferent problem.Frieldly staff in breakfast hoom and dinner,but bar staff bad mannered(mostly the men) pool bar ok but inside bar one gentleman Has no people skills
Stayed 14 nights in Aug 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great food, veggie options and the pool is beautiful. The beach is gorgeous, a fabulous setting and enjoyable stay!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very friendly staff that can speak to you and all ways plenty of food to choose from at meal times
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the quality of the meals was excellent and at night the hotel was very peaceful.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice views and large rooms
Great location with a lot of amenities and friendly service from the staff. A must stay. Very safe and outstanding food.
Stayed 2 nights in Jun 2019

10/10 Excellent

IZHAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was a beautiful stay, great stuff. Very safe.we love the food. The fish restoratnt is one of the best I tried. Big pool .very close to the beach.the best hotel in Burgas
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable holiday
The experience was absolutely awesome. The hotel gives you a feeling of being royal and the ambience is regal. The reception is excellent and check in very quick. The amenities are good and the room was spacious and with an envious view of the sea and the hotel pool. The view was even more lovely at night. The food on offer was mouth watering and the spread was more than one can ever imagine. A truly great stay.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
nice resort hotel close to the beach, excellent food
Stayed 1 night in Sep 2018

10/10 Excellent

DALE, IRLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a wonderful holidays 2 weeks at this hotel
Stayed 14 nights in Aug 2018

8/10 Good

costas, southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and just over from the beach.
Amazing stay. Hotel just over a walkway to the beach. The quiet end of the strip and totally recommended. Foiod was sumptuous. The rooms are huge as is the monster bed which is very comfortable.
Stayed 7 nights in Aug 2018

10/10 Excellent

peter, sunny beach bulgaria

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel only fish restaurant staff bad
I would stay there again only I wold not use the fish restaurant as the staff very very unpleasant only looking for people who will give them a large tip
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel with a wonderful view. A lovely private beach just over the road.
Stayed 6 nights in Jun 2018

8/10 Good

Marc

Liked: Cleanliness, staff & service
Nice hotel
Nice resort; very good food
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
hotel with a potential
Impressive, good looking hotel. It is pretty far from all attractions though, historical sites, city center. The beach is just a few steps away. If you do not spend all your time on the beach you would rather rent a car. Spa services are overpriced, there are more affordable services in the hotels nearby. The food is pretty good, however fresh seafood was not available on the menu during my stay. Overall I believe a good value, however, I stayed there when the summer season has not started yet, so may be a different impression in the summer.