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Porth Avallen Hotel

3.5 star property
Comfortable hotel with free breakfast and restaurant

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July 2024

Photo gallery for Porth Avallen Hotel

Suite | Bed sheets
Exterior
Bed sheets
In-room dining
Reception
Reviews
7.8

Good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Parking included
    Parking includedParking included
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
Sea Road, Carlyon Bay, St Austell, England, PL25 3SG
  • Popular LocationCharlestown Harbour10 min walk
  • Popular LocationPorthpean Beach12 min drive
  • Popular LocationEden Project12 min drive
  • AirportPlymouth (PLH-Plymouth City)53 min drive

Most relevant reviews

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8/10 Good

Joan
May 28, 2023
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Room options

View all photos for Superior Double Room

Superior Double Room | Bed sheets

Superior Double Room

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Bed sheets

Standard Twin Room

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Bed sheets

Suite

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Bed sheets

Deluxe Twin Room

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room

Bed sheets

Standard Quadruple Room

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Twin Room, Sea View

Superior Twin Room, Sea View | Bed sheets

Superior Twin Room, Sea View

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Bed sheets

Family Room

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Daily housekeeping
  • Sleeps 5
  • 1 Single Bed, 1 Double Bed and 1 Single Bunk Bed

View all photos for Standard Double Room

Standard Double Room | Bed sheets

Standard Double Room

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Bed sheets

Single Room

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Bed sheets

Deluxe Double Room

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the area

St Austell

Located in St Austell, Porth Avallen Hotel is near the beach. Polperro Harbour and Charlestown Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Charlestown Beach and Cornwall Area of Outstanding Natural Beauty. Eden Project and Pinetum Park and Pine Lodge Gardens are also worth visiting.
Visit our St Austell travel guideOpens in a new window

What's nearby

  • Charlestown Harbour - 10 min walk
  • Lost Gardens of Heligan - 12 min drive
  • Porthpean Beach - 12 min drive
  • Eden Project - 12 min drive
  • Pentewan Sands Beach - 19 min drive

Getting around

  • St Austell (USX-St Austell Train Station) - 5 min drive
  • Newquay (NQY-Newquay Cornwall) - 29 min drive

Restaurants

  • ‪Niles Bakery - ‬18 min walk
  • ‪Eden Coffee House - ‬13 min drive
  • ‪Domino's Pizza - ‬4 min drive
  • ‪St Austell Brewery - ‬6 min drive
  • ‪The Taj Mahal Tandoori Restaurant - ‬3 min drive

About this property

Porth Avallen Hotel

Hotel by the sea
You can look forward to free cooked-to-order breakfast, a terrace and a garden at Porth Avallen Hotel. In addition to a library and dry cleaning/laundry services, guests can connect to WiFi in public areas (surcharge).
Other perks include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), wedding services and smoke-free property
  • Meeting rooms and tour/ticket information
Room features
All guest rooms at Porth Avallen Hotel include amenities, such as room service.
Other amenities include:
  • Bathrooms with shower/bath combinations
  • 32-inch flat-screen TVs with satellite channels

Languages

Arabic, English

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Room service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts

Property is also known as

Porth Avallen Hotel St Austell
Porth Avallen St Austell
Porth Avallen
Porth Avallen Hotel Hotel
Porth Avallen Hotel St Austell
Porth Avallen Hotel Hotel St Austell

Frequently asked questions

Is Porth Avallen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Porth Avallen Hotel?

Self-parking is free at this property.

What time is check-in at Porth Avallen Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Porth Avallen Hotel?

Checkout is at 10:00 AM.

Does Porth Avallen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Porth Avallen Hotel located?

Situated by the sea, this hotel is within a 10-minute walk of Charlestown Shipwreck and Heritage Centre and Charlestown Harbour. Crinnis Beach and Charlestown Beach are also within 1 mile (2 km).

Porth Avallen Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 51 reviews" "
Rating 8 - Good. 14 out of 51 reviews" "
Rating 6 - Okay. 3 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 6 out of 51 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Joan

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2023

2/10 Terrible

lorraine

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel is very run down, in need of updating. We had two mismatched taps that didn’t work. The breakfast is horrible everything out of a can…they say grilled tomatoes but they served canned chopped tomatoes, the bread was plain sliced bead, the fruit was canned grapefruit. Great views but it takes more than vies to make a stay pleasant….do not recommend this hotel.
Stayed 2 nights in Apr 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service, room comfort
Room with a view
Hotel is a little dated but excellent value, staff are friendly excellent view of the Sea from our room. happy with stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Janos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Mar 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recharge and relax.
A comfortable hotel with a really lovely relaxed atmosphere. A great place ro chill out. Fantastic views. A good base to see local attractions and sites.
Stayed 2 nights in Mar 2023

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Quaiint stop
We really enjoyed our stay. The view from the common areas was fabulous. The room was smaller but very clean and cosy. We enjoyed dinner and breakfasthere and the staff were friendly and helpful.
Stayed 1 night in Mar 2023

2/10 Terrible

Simon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude owner
Ive never reveiwed a hotel in all my years of working away but this time ive made an exception. The owner is extremely RUDE. Me and my colleague ordered food to the hotel because all the hotel was serving on this particular night was pizza, which we didnt want. Soon as our food arrived the owner burst into the bar "whos ordered from deliveroo? To which we replied it is us whos ordered. He very abruptly told us we could not eat food in the hotel and we would have to eat this outside because he is not VAT registered?(never heard that before) he cannot allow food from outside the hotel on his premises. Which would of been fine if he would of just told us in a calm manner we would of just eaten it in our vehicles. We was planning on just going to our rooms anyway with the food. In all my years of stopping in hotels for work this is the only hotel thats not allowed food into there hotel. Had the owner of just been polite then i wouldnt be writing this review. To add- The delivery driver also said hes been very abusive in the past towards his own customer's and delivery drivers and there have been times where the delivery drivers have been thrown out the hotel. My stay: I would say below basic room with a tiny bath. 2/10 for cleanliness- hair all over the bathroom and bed. The shower was dismal no pressure at all. Toilet was broken-leaking water. VERY dated/boring hotel. Got lots of potential unfortunately. Pros: great views
Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very friendly and welcoming staff Food very good Shower and bathroom excellent but room could do with a paint only on one wall
Stayed 3 nights in Jan 2023

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great views...but hotel is looking a bit tired and dirty now.
Stayed 2 nights in Sep 2022

8/10 Good

Maxine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old charm Gem
What a lovely old charming hotel such a nice place to relax with beautiful views and no rush. The staff were very helpful and a pleasure to chat with nothing to much trouble. The food was tasty and plentiful compliments to the chef. This is a hotel where you can relax and just enjoy. No fancy frills just good old world charm. Loved my 3 night stay
The view
Early evening drinks
Glorious food
Stayed 3 nights in Aug 2022

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice small hotel and friendly staff. Nice and clean. Fabulous view from some rooms and the large terrace. 15 minute walk to fab beach
Stayed 3 nights in Aug 2022

8/10 Good

Rebecca

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Lack of daily service cleaning
Very impressed with hotel. Room was lovely with seaview. But the bathroom was not clea.ned daily. I put towels in shower to get a clean set. We came back to a bathroom door shut, as heating had been put on highest setting, to dry the dirty towels i had put for exchange for fresh, clean ones !! Other patrons of hotel continually let their room doors slam. Sometimes late in evening. So waking us up .
Stayed 7 nights in Jul 2022

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service
Lovely location. Furniture a little dated
Stayed 2 nights in May 2022

2/10 Terrible

Nicholas

Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely Vile!
Avoid. £540 for three nights! Grossly over priced. Room was filthy. Its soo bad its almost unbelievable. Just look at the photos!!! We asked for it to be cleaned and they didnt bother to clean the next morning. We even had a mushroom growing under the bath! The service was laughable, no one cared. The building/decor is so old its badly stained and stinks of mould!!! The quality of the breakfast was all cheap and value range. Spend your money elsewhere!
Stayed 3 nights in Jun 2022

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and disappointing
So disappointed with our stay! The hotel is old and sad. We stayed in a ‘deluxe’ room for £230 for 2 nights. Not sure which part was deluxe. The walls were half painted, no pillow protectors on flat pillows, mould in the bathroom and on windows, big stain on carpet, dirty toilet, two single beds zipped together and the furniture was outdated and missing handles. I booked a room with a bath but was told the website was wrong and no baths and in fact no baths available in the whole place. Continental breakfast consisted of cereal, tinned peaches, prunes and grapefruit.
Filthy toilet seat
Mouldy ceiling in bathroom
Half painted behind tiny tv
Half painted on other wall
Stayed 2 nights in Oct 2021

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was at the front of the building & gave us wonderful views of the bay
Stayed 4 nights in Sep 2021

8/10 Good

Emily

Liked: Staff & service
A stay of two parts.
This hotel has a fabulous location and is run by friendly and helpful staff. The quality of their evening menu was very good, as too was the choice of wine. Located at the rear of the building, on the ground floor, our standard room was a little tired and could definitely do with a bit of TLC. This would make up for the view of the car park. Whilst the en-suite was a reasonable size the window frame had mould, as too did some of the grouting and there was also some dirt round the door frame. Where previous fixings had been removed, raw plugs were left exposed. The shower whilst lovely and hot was weak. We enjoyed our stay and hope that these comments are taken as constructive.
Wonderful view from the terrace
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

2/10 Terrible

Diane

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay at this hotel
The Hotel is old and tired. Lovely view from the main communal areas. Our room was extremely basic with worn furniture stuffed and old. The bedside light was plastic. The bathroom was filthy (see pictures attached) on arrival we asked to change rooms as we’re staying two nights this could not be accommodated. We asked for the room to be cleaned whilst we were out which did not take placebo either night stay. The young breakfast serving staff were polite and friendly.
Stayed 2 nights in Sep 2021

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location with great seafront views and easy walking access to Carlyon Bay beach and Charlestown. Very good food.
Stayed 2 nights in Aug 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

6/10 Okay

Gayle

Liked: Room comfort
Facilities Need Updating
The hotel has a modern, cosy bar area and a dated restaurant on the ground floor. Breakfast is great, the food is well cooked and the service excellent. We only ate in the restaurant once and our meal was delicious, but the atmosphere was flat, with mainly older diners. The hotel's in a good location with fabulous views and Charlestown and Carlyon Bay within a 10-minute walk via the coastal paths. Sadly, the hotel was let down by the facilities. The cleanliness throughout wasn't great and our room had stains on the carpet. The biggest issue was our en-suite. The lack of hot water was resolved, but the issue we had with the toilet which we reported the morning after our arrival was not fixed. When it finally gave up completely, we had no option but to cut our stay short. Had the management acted to fix the toilet immediately then our rating for the hotel may have been higher.
Stayed 7 nights in Aug 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay
Fantastic place to stay the fsmily room wqs perfect for us the location was great we stayed for 2 nights en toute to south Cornwall and we definitely look to stay again the stsff were really friendly and helpful even when we didnt check in ubtil very late the first night notging was any trouble!
Stayed 2 nights in Jul 2021