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"They never checked us in as they never received the booking in their system. I have been trying to connect with hotels.com since but to no response. It was a paid booking and in the peak season we were left stranded amid rains with no hotel. Zostel blames Hotels.com for wrong listing as there is no such room available with balcony. We are still waiting for hotels.com to respond to my complains but haven't heard yet. I expect a full refund and panelty for the inconveniences caused. Also, the amount I had to pay for the other hotels because of this debacle. "

"Very good property, good comfortable rooms with all amenities. Good courteous staff. Overall it was a pleasant stay for 3 nights."

"Nice, value for money"

"Excellent hotel in Srinagar Quite atmosphere They up graded one birthday celebrating friend to a suit n decorated the room Nice polite staff Good food at good prices Good pan India breakfast Really more tourists should visit Kashmir The people are friendly n will do even better "

"Excellent service and beautiful place "

" "We recently spent two wonderful days at Golden Tulip in the breathtaking Kashmir Valley with my family. Our stay was nothing short of perfection! The hotel's serene ambiance, immaculate rooms, and stunning views of Mountains left us spellbound. But what truly made our experience unforgettable was the exceptional hospitality and warm welcome from the staff. The food at Golden Tulip was outstanding! The chef's culinary magic served up delicious Kashmiri cuisine, and the breakfast spread was impressive. Don't miss their signature dishes! Kudos to the entire team for their attentive service, helpful guidance, and making us feel at home. *Highlights:* - Scenic views and serene ambiance - Immaculate rooms and amenities - Exceptional hospitality - Delicious food, especially Kashmiri cuisine - Attentive and helpful staff *Recommendation:* Golden Tulip is a must-stay for anyone visiting Kashmir Valley. Book without hesitation! *Rating Breakdown:* - Cleanliness: 5/5 - Service: 5/5 - Food: 5/5 - Location: 5/5 - Value: 5/5 *Will we return?* Absolutely! Thank you, Golden Tulip for creating cherished memories for my family and me.""

"Nice and safe, good staff - Sadat and Ahmad are exceptional people who were so caring. Would highly recommend this property "

"Extremely Overpriced Window opened directly to wall No natural light Poor service Non co operative staff, especially room service. Denied a simple request of preparing chapati for kid. Had to go outside for dinner "

"All good Great time enjoy"