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"Excellent service"

"The Clermont was a great place to stay in London. A beautifully designed hotel in a fantastic location. Stunning foyer with an incredible chandelier! The staff were very welcoming. "

"It was fabulous ! So elegant! Decorated beautifully for Christmas staff were wonderful. Can’t wait to stay again "

"We had a fantastic experience and highly recommend this amazing hotel. The Cumberland is a great choice when visiting London especially if you are traveling with your kids. We reserved a junior suite which had a very comfortable pull out sofa already made up for our teenage daughter. The room was spacious and so very clean. The bathroom was amazing with modern decor and so warm! Honestly the best shower on our 2 week trip! It is a big hotel, but with real processes and trained staff in place to accommodate guests. There is such a great energy and vibe one feels as soon as you enter the property which was amazing and fun. Superb bar and nightly entertainment on lobby floor, amazing gym and conveniences to get food any hour of the night. Good security and the facilities are so updated and clean. This is an ideal location very close to Hyde Park and major attractions. Highly recommend this hotel and its amazing staff for your next trip to London "

"Well situated for food and sight seeing "

"Great location, the property could use a major renovation. "

"Property is within walking distance of all the attractions "

"This hotel treated us amazing. When we reported a problem, it was fixed even before we realized it. The stuff was excellent and courteous. Everything was very clean. The morning pastries were amazing (surprising, considering that food in London wasn't that great every where else). The room temperature was perfect. We highly recommend this place. "

"Great location, staff—especially Jay at front desk! Clean and modern."