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"A last minute booking that we are glad we made. Even though staff were super busy with bus loads arriving and unpacking as we arrived, they were cool, calm and collected. Attended to our booking promptly. The room wasn’t ready so we received drink vouchers so we could chill whilst we waited near an open fire. We could park our car undercover for $15, which was appreciated. Lift and stair access to our Lakeview Room. Huge room with separate lounge, bedroom and bathroom . Two full lounges for seating, dining table and chairs, kitchen facilities. Laundry facilities behind closet door in dining/kitchen area (bonus). We dined in the restaurant and enjoyed the hospitality and food. Checkout was quick am Nd seamless. Thank you for accepting us last minute, we thoroughly enjoyed the accommodation and the spectacular view from our room."

"Great location, quick walk to the ferry and waterfront activities "

"Everyone was so helpful and nice."

"Lovely apartment in Queenstown. Everything you need in the apartment including heated towel rail! Be aware you have to carry your luggage up steps or a ramp from the underground carpark. No lifts. Great views. There was even a gas heater that looked like a real fire! Novelty for us people who come from cairns. "

"On my first evening, I noticed an issue with the toilet - it constantly made a dripping sound that was quite maddening when trying to sleep. I told the front desk, in hopes that they could send maintenance to fix it, but as it was the start of the weekend, I was told that might be a while, so instead they just offered me a new room. I was impressed by their commitment to do right by me — it would have been much easier for them to just call maintenance and leave it for Monday. "

"This is a spacious unit that is located at an extremely convenient distance to walk into town. A hidden gem."

"Our room was comfortable and cozy. Access to our room was quick and accessible from carpark. No dislikes "

"Exceeded our expectations, really good hotel!"

"Your reception and cafe service staff were welcoming, friendly and helpful. The food I had was very tasty and well cooked. My room was quiet so I slept rather well too."