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Promenade Park Hotel

4.0 star property
Hotel with free breakfast, steps from Arbat Shymkent

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Photo gallery for Promenade Park Hotel

Property entrance
Classic Twin Room | Room amenity
Lobby sitting area
Point of interest
Superior Double Room | Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Prospect Beybitshilik 4B, Shymkent, 160000

What's nearby

  • Arbat Shymkent - 4 min walk
  • Fontan Aquapark - 5 min walk
  • Shymkent Plaza - 9 min walk
  • Abay Park - 14 min walk
  • Waterpark Dolphin - 3 min drive

Getting around

  • Shymkent (CIT-Shymkent Intl.) - 30 min drive

Restaurants

  • ‪Jeti tandir - ‬15 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Kamshat - ‬17 min walk
  • ‪Камшат - ‬20 min walk
  • ‪URBO Coffee - ‬9 min walk

About this property

Promenade Park Hotel

Upscale hotel near Arbat Shymkent
Located close to Fontan Aquapark and Shymkent Plaza, Promenade Park Hotel provides a free breakfast buffet, a terrace and a garden. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Smoke-free property, coffee/tea in reception and a 24-hour front desk
Room features
All guest rooms at Promenade Park Hotel include perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Spa services
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: KZT 3000.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Promenade Park Hotel Shymkent
Promenade Park Shymkent
Promenade Park
Promenade Park Hotel Hotel
Promenade Park Hotel Shymkent
Promenade Park Hotel Hotel Shymkent

Frequently asked questions

Is Promenade Park Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Promenade Park Hotel?

Self-parking is free at this property.

What time is check-in at Promenade Park Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Promenade Park Hotel?

Checkout is at noon.

Does Promenade Park Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 3000.00 per vehicle applies.

Where is Promenade Park Hotel located?

Located in the heart of Shymkent, this hotel is within a 10-minute walk of Arbat Shymkent, Fontan Aquapark and Shymkent Plaza. Abay Park and Mega Planet are also within 15 minutes.

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Promenade Park Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Abat

Liked: Staff & service
Location was great. Near to the park.
Stayed 1 night in May 2022

8/10 Good

Per Melker

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Overall good and centrally located hotel
Hotel centrally located, walking distance to Shymkent Plaza. Room is big and comfortable. For breakfast you'll be offered 5 options to choose from, we tried 2 of them, both tasty. Hotel needs a little refurbishment in general areas, but overall is good.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Helpful staff answered my questions about how to get to Turkistan. Curtains in room were beautiful but did not block out the light at night.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Absolutely amazing experience in this property. Super helpful staff 👌
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Eva

Great place to stay
A very good hotel. It is close to everything, the staff is very nice and caring, the breakfast is simply great. Highly recommended.
Stayed 4 nights in Nov 2018

10/10 Excellent

Andrea

Very good, highly recommended
Great hotel, great room, great location, very central yet very quiet as it is set back from the main road within a green enclosure, only a few steps from Shimkent's largest and newest shopping mall. The staff at reception were also very helpful, quiet and timid which may seem cold at first, but actually I reckoned they just feel coy about their English (which was absolutely fine!) and when asked they did everything they could to help!! Breakfast is a sore point, why ask for an exact time and selection of items the night before, if the next morning they still make it up from scratch? Also it could be more abundant, but only a minor issue on an otherwise great experience.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Yoko

朝食は前もって選ぶのだが、メインのもの（オムレツなど）は出てくるまでに時間がかかる。
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Tom, California

Great staff, very nice small hotel
I stayed here twice. The staff was always helpful, friendly, and efficient, making maps for wherever I wanted to go, getting taxis, etc. One day I was out at a crowded public event several miles from the hotel and I reached in my pocket and my cash was gone--about $450 total in two different currencies, local and USD. I assumed I had been hit by a pickpocket. When I returned to the hotel, the cash was sitting on the desk in my room, where I had left it when moving from one pair of pants to the next. It was untouched; the housekeeping staff had clearly seen it there and left it for me. I was impressed, and I felt terrible for putting them through whatever temptation was involved. Breakfast was fine, but very basic. Great location: many restaurants and services within a block or two.