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"Absolutely wonderful stay at the hotel. The onsen experience is magical. The buffet is outstanding. The hotel also arranges for taxi service with pickup and drop off at the Shinkansen station, eliminating all stress about transit. I would consider staying here for a little longer next time. "

"Excellent service from start to end. Yuischi concierge and his team went above and beyond to help me when I lost my passport including calling Ubers, train stations, printing maps with translations and checking in until it was found. I cannot recommend this hotel and service enough. Thank you! Give them all raises! "

"Perfect the people were super helpful and very patient"

"The room is neat and clean. Housekeeping is good. The premises well maintained and in a proximity to station and restaurants."

"This hotel is amazing, service is exceptional and perfectly located. "

"Great price, beautiful view, excellent location "

"Everything was perfect. The view from our window and the restaurants are amazing and the food was wonderful. The rooms are large with wonderful bath. The staff helped us with all our needs. I love staying at the gate hotel properties… Always wonderful!"

"Breakfast was great!"

"Amazing service and room"