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Sunway Hotel

4.5 star property
Luxury Shenzhen hotel in Bao'an with 2 restaurants

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November 2024
December 2024

Photo gallery for Sunway Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Bathroom sink
Massage

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Parking available
    Parking available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Business twin room

Business twin room | In-room safe, desk, blackout curtains, iron/ironing board

Business twin room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
Separate bath and shower
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe twin room

Deluxe twin room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe twin room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
Separate bath and shower
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Business suite

Deluxe Business suite | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Business suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Blackout curtains
Separate bedroom
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior twin room

Superior twin room | In-room safe, desk, blackout curtains, iron/ironing board

Superior twin room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
Separate bath and shower
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Shiye Road, Fuwei, Fuyong Community, 18, Shenzhen, Guangdong, 518128

What's nearby

  • Shenzhen Airport Golf Course - 7 min walk
  • Lixinhu Garden - 5 min drive
  • Yijia Shopping Mall - 6 min drive
  • Phoenix Mountain - 7 min drive
  • Shenzhen World Exhibition & Convention Center - 9 min drive

Getting around

  • Airport East Station - 8 min walk
  • Xili Railway Station - 15 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 4 min drive

Restaurants

  • ‪爵士酒廊 - ‬13 min walk
  • ‪iKKTV - ‬13 min walk
  • ‪西典咖啡艺茶 - ‬13 min walk
  • ‪百世德咖啡 - ‬7 min walk
  • ‪凯旋mima - ‬6 min walk

About this property

Sunway Hotel

Luxury hotel located in Bao'an
A free return airport shuttle, a corner/local shop and a garden are just a few of the amenities provided at Sunway Hotel. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Luggage storage, a porter/bellboy and a 24-hour front desk
  • A lift, a gift shop and tour/ticket information
Room features
All 236 rooms have comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate baths/showers
  • 39-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • 24-hour airport shuttle
  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 38 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Mun Chuan Cantonese

Family friendly

  • Babysitting
  • Grocery/convenience store
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (9,688 square foot of space)

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1997
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 120.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 38 per person
  • Rollaway bed fee: CNY 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sunway Hotel Shenzhen
Sunway Shenzhen
Sunway Hotel Hotel
Sunway Hotel Shenzhen
Sunway Hotel Hotel Shenzhen

Frequently asked questions

Is Sunway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunway Hotel?

Self-parking is available for a fee. Extended parking is available for a fee. Limited spots are available.

What time is check-in at Sunway Hotel?

Check-in start time: 2 PM; check-in end time: 11:30 PM.

What time is check-out at Sunway Hotel?

Checkout is at noon.

Does Sunway Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Sunway Hotel located?

Located in Bao'an, this luxury hotel is 0.4 mi (0.6 km) from Shenzhen Airport Golf Course and 2.5 mi (4.1 km) from Lixinhu Garden. Yijia Shopping Mall and Phoenix Mountain are also within 6 miles (10 km). Airport East Station is 8 minutes by foot and Fuwei Station is 12 minutes.

Sunway Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 131 reviews" "
Rating 8 - Good. 51 out of 131 reviews" "
Rating 6 - Okay. 40 out of 131 reviews" "
Rating 4 - Poor. 7 out of 131 reviews" "
Rating 2 - Terrible. 8 out of 131 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jayant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Better places to stay
One of the best in Service. Good Breakfast. Forgot my glasses and the staff member expeditiously delivered the same to me at the Airport. Outstanding service at the counter. Timely Shuttle drop off to the airort
Stayed 2 nights in Nov 2019

8/10 Good

Leung

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service
This property has THE hardest beds I've ever touched in my life. The staff is unenthusiastic about customer service. It was a smelly 80F degrees in the lobby. The room was clean, very bare - and that was okay for the price. But the bed literally felt like plywood with sheets on it.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Talitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on!
Great staff very hospitable. They went out of their. The rooms are clean and comfortable.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real issue was lack of internet access. Although connected to their WiFi the internet connection was v hit and miss. Essentially useless. Otherwise fine. What you might expect for the price paid.
Stayed 1 night in May 2019

8/10 Good

Jethanand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel convenient for early morning flights.
They have 24 hour Shuttle Bus to and from Airport. The rooms are average, but clean.
Stayed 1 night in Mar 2019

6/10 Okay

Inkang

Disliked: Property conditions & facilities
Basic basic place to sleep, needs a lot of attention.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Sunway Hotel, has nice staff, good location and affordable rates. But needs renovation everywhere.
Stayed 2 nights in Feb 2019

4/10 Poor

Andy, Hangzhou

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
23C and hotel air conditioning turned off. Nuff said.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd Trip
Staff is very friendly! Always enjoy our stay.
Stayed 3 nights in Sep 2018

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family stayed at the hotel to catch a early flight. They enjoyed the stay and appreciated the accommodating airport shuttle service. I will definitely choose this hotel for our next trip. Thank you everyone at Sunway.
Stayed 1 night in Sep 2018

10/10 Excellent

Ronna, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The showers had wonderful pressure and they were clean. This is a 3 star hotel and I was pleasantly surprised. The beds were a little hard for me, but that is China for you so no point in complaining there. Front desk had people who spoke English and so did the restaurant and bar. That is exciting for me. If I ever come back to Shenzhen I would definately stay here. My stay was inexpensive and it included breakfast. They also have a free shuttle to the airport.
Stayed 1 night in Aug 2018

4/10 Poor

Jeff, Austin, TX

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor choice for Shenzhen
The hotel staff themselves were all very nice. The hotel itself was disappointing. Our rooms were available when we arrived (a plus), but everything is run down and just feels like you are staying in an ashtray. The bed was essentially an elevated concrete block and the shower head in the bathtub was about 3' above the tub. Would never stay there again.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good rate hotel for transit
This hotel rate was good for transit. Hotel staff is all kindness and helpful for stay
Stayed 1 night in Mar 2018

6/10 Okay

Anazion, Atlanta, GA

Liked: Cleanliness, staff & service
Good location but needs renovation.
Despite the good location and excellent staff, the proprietary needs renovations in all areas,
Stayed 1 night in Mar 2018

8/10 Good

Szeeming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our third time stayed at Metropark, each time was a enjoyable experience.
Stayed 1 night in Oct 2017

4/10 Poor

albert, Guam USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertisment, bad resevation problem
Location are far away from airport, when call foe hotel pickup, they insist I dont have researvation, no pickup. I had to tell them that I will pay again then send pickup. Checkin took 20min due to not able to find researvation. I had to promise them that I will pay when check out This is a expedia false with not giving researvation to hotel, cause me with problem after problems. Room are dirty and outdated, hallway are dark, almost need flash light just to wall the hallway. False addvertisement on room newly renovated !!, Bathroom dirty, and not clean at all, I have pictures to proof it. Carpet fell sticky, it not shampoo for long time. When we finally check in its already 11:15pm, My flight is 8:50am, need ti be at airport at 6am, ask if I can have my free breakfast at 6am, they flat out say no ! We did not even get anything to eat !! This is worse trip ever !
Stayed 1 night in Oct 2017

6/10 Okay

Kelvin

Liked: Staff & service, room comfort
Disliked: Cleanliness
Smoky room close to airport
Close to airport and they even picked us up from the airport very late at night. The room was smoky and I had to open the window to actually try to sleep.
Stayed 1 night in Oct 2017

6/10 Okay

Anazion, Atlanta, GA, USA

Liked: Cleanliness, staff & service
Airport convenient location.
Good stay. Good staff. Needs some improvements in the cafeteria.
Stayed 1 night in Oct 2017

6/10 Okay

Derek, London

Hotel is NOT opposite the airport
The hotel is NOT opposite the airport, it is opposite the OLD airport, therefore it is a 15 minute drive. The hotel is old, dimly lit, and not very appealing. The staff speaks little English, the breakfast is laid out like a cafeteria with no service staff.
Stayed 1 night in Sep 2017

6/10 Okay

Maung

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
The hotel is too old and a little dirty.
Stayed 3 nights in Aug 2017