Santa Luzia Trip

We stayed at this hotel from September 3-7 and were super impressed with the hotel and location. It is right on the beach, and super close to a number of excellent restaurants. The room was clean and cute, I would HIGHLY recommend getting the sea view! Stunning. The staff are friendly and helpful. We would absolutely stay here again.

Location is very nice. Beautiful beach. Facilities is good. Would like to see the whirlpools both in and out be heated. Same temperature as main pools. The furniture in our suite was sub-par with only one lightbulb for the whole room. It was dark at night with this small floor lamp. The furniture was old and uncomfortable as was the table and chairs. More suited for a beach, not the suite. The only other issue was the hotel signage. There isn’t any on the road leading into the hotel. We arrived late at night and couldn’t find the hotel for a while because all you see is a gate that opens with your hotel room card or you ring a bell. You can’t see the hotel from the main road. With no actual signage to say this was the hotel entrance is not acceptable.

This is an outstanding hotel, with great customer service. For example, I said I liked the tea at breakfast - and I then had (without asking) a gift of tea sent to my room by hotel management. Absolutely outstanding! The one minor development is I was there with my 14 year old son. He wasn’t allowed anywhere near the indoor pool. This policy needs a rethink.

Wonderful Accommodation!

Gorgeous! After a long drive from Evora, Cascade was a dream come true! Perfect weather, perfect setting, beautiful room, great martinis, lovely staff, steamy steam, all was fabulous. We will be back. Can’t be soon enough!