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Fortaleza Suites

3.5 star property
Colonial San Juan guesthouse in Old San Juan with a 24-hour front desk

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Presidential Suite | Private kitchen | Microwave
Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets
Presidential Suite | Living room | TV
Fortaleza Suite | Terrace/patio
Fortaleza Suites, located near the Port of San Juan, offers a welcoming space with laundry facilities and in-room WiFi. Enjoy express check-out, luggage storage, 24-hour front desk service and coffee/tea in the lobby while appreciating its proximity to shopping - all aspects that previous guests have praised.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is ₹15,045
₹16,098 total
includes taxes & fees
10 Feb - 11 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen | Microwave

Fortaleza Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Geronimo (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Private bathroom
Cable channels
Located on the ground floor
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon | Individually decorated, individually furnished, free WiFi, bed sheets

Plaza Colon

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Hairdryer
Detached private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Felipe (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Hairdryer
Detached private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen | Microwave

San Cristobal Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite | Individually decorated, individually furnished, free WiFi, bed sheets

San Sebastian Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Jose (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Detached private bathroom
Cable channels
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Justo (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

La Princesa (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Private bathroom
Cable channels
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Microwave

Presidential Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Luna (Interior View)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas) | Individually decorated, individually furnished, free WiFi, bed sheets

Basic Room (Plaza de Armas)

Highlights

Individually furnished
Individually decorated
TV
Ceiling fan
Hairdryer
Detached private bathroom
Cable channels
Located on the ground floor
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | Individually decorated, individually furnished, free WiFi, bed sheets

Economy Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Private bathroom
Cable channels
Located on the ground floor
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Sol (Interior View)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901

What's nearby

  • Port of San Juan - 6 min walk
  • Castillo San Felipe del Morro - 18 min walk
  • Pan American Pier - 3 min drive
  • Condado Beach - 5 min drive
  • Puerto Rico Convention Center - 6 min drive

Getting around

  • Sacred Heart Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪Raíces - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Cafeteria Mallorca - ‬2 min walk

About this property

Fortaleza Suites

Guest house near Port of San Juan
Fortaleza Suites provides laundry facilities and more. Guests can connect to free in-room WiFi.
Other perks at this guest house include:
  • Express check-out, coffee/tea in reception and a vending machine
  • Smoke-free property, a water dispenser and a 24-hour front desk
  • Luggage storage
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Free toiletries and hairdryers
  • TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

We should mention

This property does not have any lifts

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Frequently asked questions

Is Fortaleza Suites pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Fortaleza Suites?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Fortaleza Suites on 10 Feb 2025 start from ₹15,044.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Fortaleza Suites?

Check-in start time: 3 PM; check-in end time: 12:30 AM.

What time is check-out at Fortaleza Suites?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Fortaleza Suites located?

Located in Old San Juan, this guesthouse is within a 10-minute walk of Calle Fortaleza and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 miles (5 km).

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1012 reviews
Rating 8 - Good. 239 out of 1012 reviews
Rating 6 - Okay. 83 out of 1012 reviews
Rating 4 - Poor. 28 out of 1012 reviews
Rating 2 - Terrible. 27 out of 1012 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place was perfect for my group. We got into town well ahead of check in and the staff were very kind and accommodating, letting us store our luggage while we explored. Location is perfect, right on the main shopping and food streets in Old San Juan, and just a quick walk from all the attractions. The hotel has a well-enforced quiet hours policy at night so there was no trouble getting a good night’s sleep! My one and only complaint would be that our suite had zero windows which was a little odd. Overall I would recommend Fortaleza Suites and would definitely stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Stephany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

6/10 Okay

Virgen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a false advertisement when I rented this property it shows a window on the room a selected When I got there there was no window in the room Just for the lobby the room was super claustrophobic I couldn’t sleep also the room was next to the front desk so we could hear the door open and closing people talking the wheel of the luggage the people making coffee it was just a disaster. I couldn’t sleep at all very unhappy for what I got and they were selling me completely different. Very disappointed. I didn’t complain because there was no place to go. Everything was book everywhere I called so no choice Wish they tell you in the advertising , the real true about the room
Stayed 1 night in Feb 2025

10/10 Excellent

Gail

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Wonderful staff. Excellent location to port, restaurants and shops. Clean rooms and kind staff. Wonderful lobby/kitchen area with water and coffee at your disposal. Highly recommend for everyone.
Stayed 2 nights in Feb 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to what you want to see in Old San Juan.
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is walkable and food and drink are easily accessible.
Stayed 1 night in Dec 2024

2/10 Terrible

Jeffrey, columbus

Travelled with partner
Terrible and unsafe! Expedia should be admonished for ever recommending this property! The front door handle to the property was secured with duct tape. Greeted by a teenager in a hallway surrounded by bullet proof glass and given an email code for entrance. Then given a code for the room via a lock box. The room was a cell with no windows secured by a single lock. Dirty bed clothes with no in room safe. We checked in and immediately checked out. Dirty and unsecured!
Stayed 2 nights in Jan 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
ONLY PROBLEM I HAD WAS THAT THE ROOM TEMPERATURE WAS TOO COLD FOR ME.
Stayed 2 nights in Jan 2025

2/10 Terrible

Wendey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled. Staff seemed like it was a bother when checking in. Plus it not reasonably priced
Stayed 1 night in Jan 2025

10/10 Excellent

shannon

Travelled with partner
Liked: Cleanliness, staff & service
This was a convenient location for exploring Old San Juan and walkable to the cruise port. Staff was friendly and each room was unique. The facilities were somewhat dated but well maintained and clean. Note: some rooms are on the second floor and there is not an elevator.
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

I only stayed for a night, but I really loved my little room and the atmosphere there. Speaking with the young woman at check was so nice. Good conversation from the beginning. The room was so cozy and beautiful. And I slept so well. I will definitely come back! And I am thankful for the short stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Fortaleza Suites for helping us get settled when we arrived and taking time to answer our many questions. We enjoyed Old San Juan thanks to you and your staff. Keep up the great work! Bob and Susan
Stayed 3 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategically located in the center of Old San Juan. Parking requires use of nearby parking lots but everyone does. Spacious suites that is well equipped for long term stays. Highly recommended!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok for the price everything is near
Stayed 3 nights in Jan 2025

10/10 Excellent

Jill, Coon Valley

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and easily accessible boutique hotel with a great staff and very clean accommodations.
Stayed 1 night in Jan 2025

6/10 Okay

David, Staunton

Travelled with group
Disliked: Staff & service, amenities
The location is good for exploring Old San Juan on foot; otherwise, the place is mediocre to poor (but clean). The young lady receptionist was unwelcoming and unhelpful. She conveyed an "I do not want to be bothered attitude". It seemed that the staff was suppose to communicate by email and text (which they did) rather than speak directly with guests; very impersonal. There was not a chair in the room. The only place to sit was on a small bench. There were no cups or glasses in the room for getting a drink of water.The room did not have a window. Our room was located on the first floor on the main hall near the lobby. This location, with a ceramic tile floor in the hall, was noisy when people were coming and going (awakened early in the morning). There are much better places to stay in Old San Juan. We stayed at a better place, which was less expensive, for part of our visit to Old San Juan. I cannot recommend the Fortaleza Suites!
Stayed 2 nights in Jan 2025

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Basic nights stay. Had to wait in the street to be let in the front door after “ringing the buzzer”. Three staff members were there but none let us in. Had to call on phone for a fourth person to act. Cannot control thermostat in room. Water temp control almost impossible in shower.
Stayed 1 night in Jan 2025

10/10 Excellent

melinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

8/10 Good

Tanisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean. Loved patio to sit outside and take in the San Juan atmosphere.
Stayed 1 night in Jan 2025

8/10 Good

Billy

Very quaint old San Juan in look and feel. While not the most modern it was good for an overnight stay. The tv was a smart tv and did not have cable for espn or other channels. The room was very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
I reserved a night to attend the San Sebastián Street Festival, and it was an extraordinary experience; the room was in perfect condition, clean, and the balcony of the room was my favorite spot. I will be back…🙏
Stayed 1 night in Jan 2025

2/10 Terrible

Deborah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Before our arrival we received a message that the street in front of the hotel was closed due to "emegency street repairs." On our way from the hotel from the airport, our Uber driver informed us that access was extremely limited due to a huge festival and he would have to drop us a 1/2 hour walk from Old San Juan or at a festival bus stop. He dropped us at the bus stop and we eventually found a taxi to take us to with a couple blocks of the hotel. There was extremely limited access in and out of OSJ for the entire time of our anticipated stay. We asked to speak to a manager to discuss shortening our stay due to traffic difficulties and he never got back to us. All the information we received about transportation was incorrect. We left the following day and had to walk a mile and a half with our luggage to the Port to find a taxi. Never saw any evidence of "street repairs." Very poor communication and incorrect information from staff. Staff acted unconcerned and disinterested and management never contacted us. Our incredibly small, windowless room was clean and quiet.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

8/10 Good

Magaly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Restaurants is close by, beach 20 min walk. The hotel is quiet. The only thing is bathroom In our room was small. No tub. As well. But we loved being close to everything . Shops n food. But overall a good stay . Bed was comfy ,
Stayed 4 nights in Jan 2025