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Vanilla Hills Resort

3.0 star property
Riverfront hotel with spa services and 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Vanilla Hills Resort

Outdoor pool, pool umbrellas, pool loungers
Bungalow, 2 Bedrooms, Kitchen, Garden View (Orchid) | Pillow-top beds, in-room safe, individually decorated
Superior Tree House, 1 King Bed, Garden View (Gumbo Limbo & Guanacaste) | Pillow-top beds, in-room safe, individually decorated
Superior Tree House, 1 King Bed, Garden View (Gumbo Limbo & Guanacaste) | Pillow-top beds, in-room safe, individually decorated
Outdoor dining

Reviews

10 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Chalet, 2 Bedrooms, Kitchen, Hill View (Villa Vista)

Chalet, 2 Bedrooms, Kitchen, Hill View (Villa Vista) | Pillow-top beds, in-room safe, individually decorated

Chalet, 2 Bedrooms, Kitchen, Hill View (Villa Vista)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • Hill view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Bungalow, 2 Bedrooms, Kitchen, Garden View (Orchid)

Bungalow, 2 Bedrooms, Kitchen, Garden View (Orchid) | Pillow-top beds, in-room safe, individually decorated

Bungalow, 2 Bedrooms, Kitchen, Garden View (Orchid)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for House, 1 Queen Bed, Garden View (Coconut Tree House)

House, 1 Queen Bed, Garden View (Coconut Tree House) | Pillow-top beds, in-room safe, individually decorated

House, 1 Queen Bed, Garden View (Coconut Tree House)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
Portable fan
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow, 1 King Bed, Kitchen, Garden View (Hibiscus)

Bungalow, 1 King Bed, Kitchen, Garden View (Hibiscus) | Pillow-top beds, in-room safe, individually decorated

Bungalow, 1 King Bed, Kitchen, Garden View (Hibiscus)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Portable fan
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Tree House, 1 King Bed, Garden View (Gumbo Limbo & Guanacaste)

Superior Tree House, 1 King Bed, Garden View (Gumbo Limbo & Guanacaste) | Pillow-top beds, in-room safe, individually decorated

Superior Tree House, 1 King Bed, Garden View (Gumbo Limbo & Guanacaste)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Blackout curtains
Portable fan
  • Sleeps 2
  • 1 King Bed

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Parking included
9.6 out of 10, Exceptional, (138)
Sweet Songs Jungle Lodge, a Muy’Ono Resort
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About the area

Map
VANILLA HILLS RD, San Ignacio, Cayo

What's nearby

  • Masewal Forest Garden Medicinal Trail - 4 min drive
  • San Ignacio & Santa Elena House of Culture - 6 min drive
  • San Ignacio Market - 6 min drive
  • Green Iguana Conservation Project - 7 min drive
  • Cahal Pech Mayan Ruins - 7 min drive

Getting around

  • San Ignacio (CYD-Town Airstrip) - 18 min drive

Restaurants

  • ‪Ko-Ox Han-Nah - ‬6 min drive
  • ‪The Cozy Restaurant and Bar - ‬6 min drive
  • ‪The Guava Limb Café - ‬7 min drive
  • ‪Tolacca Smokehouse - ‬7 min drive
  • ‪Hode's - ‬7 min drive

About this property

Vanilla Hills Resort

Hotel by the river
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Vanilla Hills Resort. Treat yourself to spa services, such as a manicure/pedicure or a massage. Be sure to enjoy a meal at 3 Senses, the on-site restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and outdoor furniture
  • A 24-hour front desk, luggage storage and concierge services
  • Guest reviews speak highly of the pool and helpful staff
Room features
All rooms are individually furnished, and offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with baths or showers
  • Balconies or patios, fridges and freezers

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 for adults and USD 7 for children
  • A restaurant

Restaurants on site

  • 3 Senses

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Portable fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 47 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number HOT01779

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Vanilla Hills Lodge
Vanilla Hills Resort Hotel
Vanilla Hills Resort San Ignacio
Vanilla Hills Resort Hotel San Ignacio

Frequently asked questions

Does Vanilla Hills Resort have a pool?

Yes, this property has an outdoor pool.

Is Vanilla Hills Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vanilla Hills Resort?

Self-parking is free at this property.

What time is check-in at Vanilla Hills Resort?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM.

What time is check-out at Vanilla Hills Resort?

Checkout is at 11:00 AM.

Does Vanilla Hills Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Vanilla Hills Resort located?

Situated on a river, this hotel is within 3 miles (5 km) of Masewal Forest Garden Medicinal Trail, Branch Mouth and Ajaw Chocolate & Crafts. San Ignacio & Santa Elena House of Culture is 3.1 mi (5 km) away.

Vanilla Hills Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 69 out of 71 reviews" "
Rating 8 - Good. 2 out of 71 reviews" "
Rating 6 - Okay. 0 out of 71 reviews" "
Rating 4 - Poor. 0 out of 71 reviews" "
Rating 2 - Terrible. 0 out of 71 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. They helped to book our day trips with great guides. The food was excellent and vegetarian friendly. Our cabin was private, quiet, and comfortable. I would recommend to anyone wanting to explore the country around San Ignacio.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the tree house room and outdoor shower. The bar and restaurant were lovely with friendly staff and delicious drinks and food. Highly recommend!
Stayed 4 nights in Aug 2024

10/10 Excellent

kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Vanilla Hills stay exceeded all expectations & we cannot wait to get back! Located just a few minutes from San Ignacio, it’s a prefect home-base to hit Maya ruins, ATM Cave Tour, Big Rock Waterfalls, etc. Our lovely Tree House was well appointed, beyond clean and had the most AMAZING indoor/outdoor shower!!! One of my trip highlights was showering in a jungle 😊 The onsite restaurant was delicious, and the pool was pristine and morning & evening. The entire staff was warm, engaging, and happy to help with plan/tour suggestions. THANK YOU, Claudia, for the “unbelizable” accommodations, cooking and personal touch. See you again soon! CHEERS, Kara & Guy
Stayed 3 nights in Aug 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no local food to experience
wonderful resort with great food and staff. only 2 negatives were I notified the owner that the foliage needs to be trimmed at the entrance to my cabin but it was not done. A big disappointment was that not no Belizean food was on the menu. Travel is to experience different foods and cultures but sadly not in this case.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nandakumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Beautiful property. Claudia was so helpful. Definitely recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked outside of town Vanilla Hills was perfect for our family of 6. While most of the accommodations were smaller, our 6 person guesthouse was tucked into the jungle with beautiful views from the balcony. We ate both nights at the Three Senses (sight, smell and taste) restaurant where all of us (ages 7 to 80) were well fed and wonderfully satisfied. The boys loved the pool and the grandparents loved the newly built bar area for their evening espresso. The staff and owners were very attentive and took good care of is, you felt like family. I would highly recommend a stay, much better than a large hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was AMAZING!! Mark made our visit so personal and warm, he’s the best. The restaurant was delicious and accommodating to my friend’s dietary needs. I would recommend Vanilla Hills over and over again. We stayed in the large villa and had so much space and privacy. The infinity pool was perfect, and there’s a walkable river access we went to as well! There’s tons to see and do on the property as well as nearby. Our stay was perfect. I only wish we could have stayed longer.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with grandparents and a teenager. We all loved the high quality rooms, restaurant, pool, wildlife viewing, natural beauty, tasteful decor and service.our stay was exceptional. I'd recommend this location to anyone, particularly if you have a vehicle.
Stayed 5 nights in Apr 2024

10/10 Excellent

emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Brett, Plymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia, Jose and Mark were the staff we interacted with the most and they were all fantastic. Great place to relax with plenty to explore nearby. The food onsite was great and the pool was perfect.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property not far from San Ignacio. Loved our two bedroom villa. Plenty of space and comfortable. The restaurant was excellent for breakfast and dinner with easily the best food we had on the trip and at a fair price. Everyone was personable and the place is very inviting and welcoming. Beautiful infinity pool as well
Stayed 3 nights in Mar 2024

10/10 Excellent

Laura, Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet secluded stay in nature. Lots of birds to see! The people were very nice and helpful. Definitely recommend it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was one of the highlights of our trip. Everything top notch. Beautiful grounds and pool area. Comfortable accomodations and great staff. This is a boutique hotel in a quiet and relaxed setting. The culinary offerings for this small hotel were amazing! The chef prepared gourmet meals that were the best of our trip. Truly delicious! I would recommend inquiring about the meal plan for your stay. The owner arranged some great day tours for us to ATM and Caracol. We enjoyed the mornings with lots of bird watching to be had while eating breakfast. You will enjoy staying here!
Stayed 3 nights in Feb 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Property
Gorgeous property, wonderful people, amazing service and spectacular food!
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time here. We stayed in the king tree house. It truly was like staying in your dream tree house. Full glass windows let you wake up and see the trees and wildlife first thing. The outdoor shower was very relaxing and private. Claudia was so gracious and had lots of suggestions for the best things to do. She booked our tour of the ATM and we had such a knowledgeable and fun guide named Patrick. The food at the restaurant was very good and servings were very generous. You can watch the birds and wildlife feed as you eat. The pool is also very nice. Another nice thing they do for you is put everything on your bill at the end so you only have one transaction fee. I highly recommend a visit here!
Stayed 3 nights in Feb 2024

10/10 Excellent

Farrah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stay at Vanilla Hills Lodge was nothing short of exceptional. Right from the beginning, the communication with Claudia was smooth and easy, setting the tone for a welcoming experience. The organization, professionalism, and warm greeting upon arrival by the staff made us feel truly valued. The excellent hotel boasts a prime location. The cleanliness and comfort of the accommodations exceeded our expectations. The property's beauty and relaxing atmosphere were complemented by the outdoor dining room, offering a picturesque backdrop for delicious meals and birdwatching. The pool, overlooking the hills, provided a delightful space for both relaxation and fun. Our spacious room in the trees was beyond gorgeous and provided such an amazing retreat with fantastic views. The daily towel animal creations by housekeeping added a fun touch to our stay. The hospitality at Vanilla Hills Lodge is truly outstanding. Claudia and the team were consistently friendly and helpful throughout our stay. They went above and beyond by organizing all our transportation needs and two fabulous excursions to Tikal and the ATM cave. The staff added a personal touch to our trip by checking on us often and providing valuable advice on other local attractions, restaurants, and amenities. The overall experience was a true testament to the dedication of Claudia and the staff to providing exceptional hospitality. We highly recommend Vanilla Hills Lodge. Thank you to Claudia and the entire staff!

10/10 Excellent

Alana, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quiet peaceful setting of the resort. The pool area, grounds and restaurant were all beautiful and well kept. We were very impressed and would love to return one day!
Stayed 4 nights in Dec 2023

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Vanilla Hills with our 4 children. We stayed at the villa. There was plenty of space for the 6 of us. The property was gorgeous with opportunities to see wildlife each morning, including Toucans and Coatis. We loved swimming in the pool and sitting on our porch. We ate dinner and breakfast at the restaurant each day and the food was amazing and fairly priced! They had plenty of vegetarian options. All the staff at Vanilla Hilla were so kind and accommodating and willing to answer questions. We felt very comfortable and welcomed here. This place is really special!
Stayed 4 nights in Dec 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about Vanilla Hills, the treehouse was awesome the food was delicious and the staff is great. The activities we booked with their help were fantastic. The crystal cave tour with Sisco and the day trip to Tikal exceeded expectations. The whole experience was the best part of our vacation and we visited 4 other places none were as memorable as Vanilla Hills and San Ignacio.
Stayed 4 nights in Nov 2023

10/10 Excellent

Malorie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time staying at Vanilla Hills Lodge. The owners were very nice and helpful, as well as all of the staff we encountered. We loved seeing all of the wildlife while eating breakfast and dinner on site. The easy access to town was very nice too, so we were able to do some shopping and eating out too. We were able to book an outing through the site and also go out on our own with our car rental. I highly recommend staying here. We absolutely loved it!

10/10 Excellent

Sharee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolutely amazing stay in the jungle. Comfortable, gorgeous, excellent restaurant, and stellar customer service.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All around outstanding experience. The lodge is beautiful, the staff is friendly and helpful, the food is great.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience and will have long lasting memories of a fantastic location, really enjoyed the delicious meals while watching the wildlife surrounding us.
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were all welcoming. Helped us get our taxi for excursions. The owners were working very hard and came out and spoke with us. I highly recommend staying here. We will be back. Thank you for a wonderful experience.The pool is so relaxing. The tree house highly recommend as well. We love Belize..
Stayed 3 nights in Apr 2023

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanilla Hills Lodge is simply outstanding. My wife and I were treated with such gracious hospitality. The location is lovely and the staff is incredibly helpful. There are so many good things to say about this place and its wonderful owners, Claudia and Franklin. They did everything they could to make sure that we had an amazing experience during our time here. Accommodations were clean and incredibly comfortable. Setting is simply lovely. We found the dining experience to be superb with excellent wait staff and superb cuisine. We look forward to returning here.
Stayed 3 nights in Apr 2023