Sour Jdid Trip

From the first day of my arrival, the staff were more than accommodating. I was treated with the utmost respect and actually had one of the English speaking staff accompany me to Marrakech. It was fun for me learning French and Arabic. There’s a small restaurant attached to the hotel and a spa also. I’d stay again as my room was more than ample and the staff were the coolest speaking French. Of course they speak English and Arabic.

Quite nice and clean room. But the pool was lacking. No guard on duty, jetcuzzi function was not great, and not warm. The shower down stairs was broken and did 🚫 t seem to have hot water. Buffet was alright. Great great. But not terrible.

Short staffed( may be because of Ramadaan) Hot food at breakfast finished within 20 minutes & not replaced.

This hotel catered to us Westerners even during Ramadan. We were able to enjoy all of our favorite alcohol beverages. The grounds are so beautiful outside in the pool area. We took many pictures. The lobby smells amazing and is decorated so beautifully. The food was delicious. Hot showers. Clarins brand toiletries. Comfortable beds. Cool air conditioned room. Located on a busy street, but we never noticed any street noise. The staff was courteous and helpful. One gentleman at the front desk informed us about the taxis. He said where we were going should not cost over 35dh and to not get in the taxis without meters (which proved to be harder than we expected). We did get taken advantage of by many taxi drivers while in Casablanca. After venturing out in Casablanca, I was always eager to return to this tranquil hotel. We arranged with the desk for a driver to take us to airport as this was our final destination in Morocco after 2 weeks of travel within the country. The car was a nice large Mercedes that accommodated our large suitcases. The driver was also very courteous even at 4 in the morning. I highly recommend this hotel! I have zero complaints.