6/10 Okay
Maxine
Business traveller
21 Nov 2024
Liked: Cleanliness
The front desk people were nice and offered to hold my luggage while I attended a conference but then when I got up to my room, the drawers in the bedroom kept falling open and would not stay closed in the Lovely room, then when I went to take a shower I couldn’t figure out how to use the handle and it was loose like it was falling off. But the room did look like it had just been remodeled which was good. Then they told me I got free breakfast and when I came downstairs I was charged for the food I ordered. Regarding the shower issue, I called the front desk and the front desk lady was YELLING to her associate to have a man come upstairs to check it and she seemed like she didn’t know what she was talking about. Other than that it was fine
Maxine
Stayed 1 night in Nov 2024