The shower in my room had 2 shower heads - I could literally have 2 showers at once! But seriously, the staff are really nice and helpful - I had one issue with a card key that wouldn't open my door, and it was immediately resolved. The hotel is half an hour's walk from the city center and an easy pick up point for all of the popular tours of the country. I heard from other tourists staying at other hotels that the facilities in their hotels were terrible - that is not the case for this one. Rooms with kitchenettes are available, they're all en-suite. They don't have TVs, but with so much to explore and so many wonders to see in Iceland, you won't need a TV because you won't be in your room for long. This is a perfect hotel, I fully recommend it.